What is excellent health care? In medicine we’ve long operated under the mantra “doctor knows best.” Physicians sleep comfortably at night knowing they have competently performed a surgery or drawn on their medical knowledge to make life-saving diagnostic and treatment decisions.
Why Doctors Shouldn’t Be Afraid of Online Reviews
They’re good for medicine and for business.
March 29, 2016
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Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Customer Focus. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
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New!
HBR Learning
Customer Focus Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Customer Focus. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to keep your customers—and their most important needs—front and center.