Did you notice how quickly the Ray Rice story turned into the Roger Goodell story? For those who need a refresher, Rice is the Baltimore Ravens star running back who was caught on video last April punching his (then) fiancée, Janay Palmer, and then dragging her, unconscious, out of an elevator. After the video went viral, the world waited for how the National Football League would respond. All eyes were on Goodell, the Commissioner of the NFL, to step up, assert the League’s values, and provide the leadership needed. What followed wasn’t pretty. As one indicator of how well the NFL’s reaction was received, Saturday Night Live made it the subject of its opening skit of the season.
When Your Company Has a Problem It Can’t Ignore
The NFL is the latest example of stumbling through a crisis.
October 07, 2014
New!
HBR Learning
Crisis Management Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Crisis Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to manage uncertainty, dispel rumors, and help your team recover.
Learn More & See All Courses
New!
HBR Learning
Crisis Management Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Crisis Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to manage uncertainty, dispel rumors, and help your team recover.