The current front-page sub-contractor controversies surrounding BP’s liability for the gulf explosion and Boeing’s grounding of its 787 Dreamliner should not obscure an ultimate take-away for corporate leaders: companies must take operational responsibility for ensuring that products and services provided to them by third party suppliers are safe, effective and of high quality.
From BP to Boeing, Supplier Safety Is the CEO’s Problem
You need to treat subcontractors as if they were part of the company — and take responsibility.
March 04, 2013
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Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.