As much as companies like to tell you the customer is king, that’s hardly true in most industries. Instead, major players put enormous effort into narrowing our choices — selling us on what they have to offer.
The End of Football as We Know It
As much as companies like to tell you the customer is king, that’s hardly true in most industries. Instead, major players put enormous effort into narrowing our choices — selling us on what they have to offer. These efforts are obvious in the bricks and mortar world, where retailers control what goes on the shelves, […]
February 27, 2012
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New!
HBR Learning
Innovation and Creativity Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Innovation and Creativity. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Unlock your team's curiosity and willingness to take smart risks.