Since Steve Jobs’ resignation as CEO at Apple last week, there has been much concern, discussion, and hand-wringing in the business world. To many, Jobs is a once-in-a-lifetime genius whose success can’t be replicated or continued. On the morning of his announcement, one analyst immediately advised people to sell their Apple stock.
The Hidden (in Plain Sight) Legacy of Steve Jobs
Since Steve Jobs’ resignation as CEO at Apple last week, there has been much concern, discussion, and hand-wringing in the business world. To many, Jobs is a once-in-a-lifetime genius whose success can’t be replicated or continued. On the morning of his announcement, one analyst immediately advised people to sell their Apple stock. But other companies […]
August 30, 2011
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HBR Learning
Customer Focus Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Customer Focus. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to keep your customers—and their most important needs—front and center.