Think about the last time you considered introducing a significant change in your enterprise with the intention of improving organizational effectiveness. Maybe you were contemplating a change in employment policies such as flextime or one in customer-facing processes such as a new billing system. You likely studied the proposed change in detail, discussed it at length with relevant colleagues, came up with a strategy for implementing it, and then introduced it. A crucial step is missing from this process, however: a rigorous way to determine whether the change is accomplishing its intended objectives.
Experiment with Organizational Change Before Going All In
Your intuition is never enough.
October 13, 2014
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Change Management Course
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Change may be the only constant in today's organizations. Here's how to lead through it.
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New!
HBR Learning
Change Management Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Change Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Change may be the only constant in today's organizations. Here's how to lead through it.