How do you get people to do what they’re supposed to do, particularly when it comes to following standard processes that are essential to getting their job done successfully? And does employee monitoring help or hinder these efforts?
The Long-Term Effects of Tracking Employee Behavior
A study of hand washing in hospitals shows how it can backfire.
July 18, 2016
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New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.