I recently got a call from a CEO of a health system that encompasses several hospitals, medical practices, and clinics. Lakeland Health employs about 4,000 associates and takes in nearly $500 million per year. Its facilities are spread across the southwest corner of Michigan — where median income is 70% of the national average and the incidence of chronic diseases is substantially higher than the norm. It’s a challenging environment in which to be a healthcare provider.
Innovation Starts with the Heart, Not the Head
Inspiration is the engine of change.
June 12, 2015
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New!
HBR Learning
Innovation and Creativity Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Innovation and Creativity. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Unlock your team's curiosity and willingness to take smart risks.