If you have a smartphone and have traveled internationally, you are likely aware of the charges you might pay for data roaming. And if you didn’t know about them before your trip, you certainly became aware of them the first time you traveled. For normal use, those charges can amount to an extra $1,000 to your phone bill after only a few days.
Charging the Stupidity Tax
If you have a smartphone and have traveled internationally, you are likely aware of the charges you might pay for data roaming. And if you didn’t know about them before your trip, you certainly became aware of them the first time you traveled. For normal use, those charges can amount to an extra $1,000 to […]
January 11, 2011
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New!
HBR Learning
HBR Learning
Customer Focus Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Customer Focus. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to keep your customers—and their most important needs—front and center.