My favorite Peter Drucker misquotation is, “If you can’t measure it, you can’t manage it.” Drucker wrote a great deal about how managers should measure performance, but this particular phrase didn’t come from his pen. Instead, his measurement advice was linked to his belief in “managing by objectives,” and above all urged managers to “focus on results.”
What to Measure If You’re Mission Driven
A progressive church is learning to gauge engagement.
July 09, 2015
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HBR Learning
Strategic Thinking Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Strategic Thinking. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Make thinking on a bigger scale second nature.