“We were too busy being strategic to do something obvious,” said Mr. Harish Bhat, the COO of the Time Products division of Titan Industries Limited.
Three Innovation Lessons From India’s Titan Watches
“We were too busy being strategic to do something obvious,” said Mr. Harish Bhat, the COO of the Time Products division of Titan Industries Limited. That was just one of many choice lines I heard when listening to Bhat talk about Titan’s efforts to create new growth businesses, including two new and successful watch lines: […]
October 03, 2011
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Customer Focus Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Customer Focus. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to keep your customers—and their most important needs—front and center.