Here’s a cautionary tale of cultural disempowerment: A number of years ago, one of my colleagues was asked to help reduce bureaucracy and speed up decision-making in GE’s former nuclear business — but was told that nothing could be done because every procedure was based on government regulations. “We’re talking about nuclear reactors here,” the managers said, “If we change the way we do things, something could blow up!”
Learned Helplessness in Organizations
Here’s a cautionary tale of cultural disempowerment: A number of years ago, one of my colleagues was asked to help reduce bureaucracy and speed up decision-making in GE’s former nuclear business — but was told that nothing could be done because every procedure was based on government regulations. “We’re talking about nuclear reactors here,” the […]
June 05, 2012
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New!
HBR Learning
Strategy Planning and Execution Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Strategy Planning and Execution. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
How to develop a winning strategy—and put it to work.