No one who listens to Alan Mulally describe Ford’s remarkable turnaround escapes his rendition of One Ford, One Team, and Working Together. “Those are more than just words,” he passionately declared. Ford employees were expected to carry their CEO’s “one-ness” message with them on laminated cards.
Great CEOs See the Importance of Being Understood
It’s not about what you say; it’s about what they hear.
December 16, 2016
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New!
HBR Learning
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.