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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Leadership Lessons. Southwest Airlines Fall From Grace.

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. So what went wrong and what can leaders learn from the example?

Airlines 130
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Americans Struggling with Stress and Loneliness

Michael Lee Stallard

between the ages of 16-30 years old in 2001, it found more than 90 percent of those surveyed rated “connection and community” as their greatest need. One recent leader who created a connection culture is Ed Catmull, CEO of Pixar Animation and Disney Animation Studios. Catmull cares for people and cares for results.

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Top 16 Books for Human Resource and Talent Management Executives

Chart Your Course

It is hands-down the most popular leadership book of all time. He demonstrates that the ability to build trust is THE key leadership competency of the new global economy. The essence of the book is captured in the quote by Robert Eckert, former Mattel CEO: “As you go to work, your top responsibility should be to build trust.”

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Remembering 9/11 | N2Growth Blog

N2Growth Blog

Mello Here's a link to a post I run each year at this time to make sure that I never forget the tragedy and heroism that took place on September 11, 2001. Hopefully their example will raise the standards of leadership in our national life. "Hard to Believe But Impossible to Forget" [link].

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Nabob and the Coffee Kerfuffle: How the 120-year-old brand managed to maintain its challenger status.

In the CEO Afterlife

At one point, it was “kind of like the Kraft Foods of Western Canada,” says former Nabob CEO John Bell. The change in management, which included Bell and Powell, meant a big change in how the company would operate in the following decades. The Vancouver-born brand wasn’t always just premium roast coffee beans.

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Why Visionary CEOs Never Have Visionary Successors

Harvard Business Review

The reason is failed leadership, and Apple – currently the dominant tech firm for the mobile era – is at risk of making the same mistakes. After running Microsoft for 25 years, Bill Gates handed the reins of CEO to Steve Ballmer in January 2000. Yet a very smart CEO missed all of these.

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