article thumbnail

Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. In their attempt to remain the most profitable airline, the company substantially reduced spending on major investments. Bad (Weather) Luck.

Airlines 188
article thumbnail

Change is a Double-Edged Sword

Lead Change Blog

One of my favorite change quotes comes from a book by Michael Fullan, a Canadian expert on educational change, who wrote in Leading in a Culture of Change [2001]: “Change is a double-edged sword. Its relentless pace these days runs us off our feet. Employ this diagram to help others see the bigger picture.

Rogers 243
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. In their attempt to remain the most profitable airline, the company substantially reduced spending on major investments. Failing technology.

Airlines 130
article thumbnail

The 9 (or 99?) Ps of Leadership

Great Leadership By Dan

Guest post from Sander Flaum: Back in 2001, when I was asked to lead a forum in leadership at what is now the Fordham Gabelli Graduate School of Business, the concept was to bring noted leaders (business and otherwise) into a classroom where they could share their experiences and insights with MBA students. Sander Flaum, M.B.A.,

Welch 240
article thumbnail

0813 | Outsmart Your Instincts with Adam Hansen

LDRLB

As a new product professional, Adam has always believed in the power of possibility—accepting new approaches, questioning conventional wisdom, and being open to anything. In This episode, You’ll Learn: How the Behavioral Innovation Approach Drives Your Company Forward. What the Misconceptions Are With Our Thinking.

article thumbnail

Using Underdog Narratives To Motivate Teams

The Horizons Tracker

“A powerful way leaders shape a group’s identity is through the stories they tell. ” Fighting spirit For instance, consider Apple’s situation in 2001 just before launching the iPod, when the company was facing difficult times.

article thumbnail

Corporate Recruiters Rank Communication as the Most Highly Valued Business Skill

leaderCommunicator

The annual survey by this well-respected group gauges the demand for MBA graduates among Fortune 100 companies and offers insight into hiring practices and trends across industries and world regions. This is a powerful group with a critical message: communication skills aren’t just soft skills to be picked up along the way.

Skills 164