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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Leadership Lessons. Southwest Airlines Fall From Grace.

Airlines 188
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6 Defining Values of a Leadership Culture

N2Growth Blog

Twelve years after launching culture change consulting services, I am finally sitting down to write about six defining values of a leadership culture. No surprise that all six values rise and fall on leadership. Here are six leadership values that impact culture: Leadership Cares. Leadership Alignment.

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Using Underdog Narratives To Motivate Teams

The Horizons Tracker

The use of underdog narratives is a popular leadership tactic that has been proven effective in motivating teams and organizations. These narratives can become an integral part of a team’s collective identity, but there is still much to be learned about how they impact the attitudes and behaviors of team members.

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. There are several leadership lessons from this sequence of bad decisions.

Airlines 130
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How to “Manage” A Blue Lobster

Mills Scofield

He never yelled at me again (though he did keep yelling at the rest of the team), and became one of three manager-mentors that shaped my career at Bell Labs and AT&T — and taught me to manage others and myself. He’d handle the politics; I’d handle getting the work done with my team. We all started leaving.

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Is Leadership Development the Answer to Low Employee Engagement? (Yes.)

N2Growth Blog

This White Paper is excerpted and adapted from Ultra Leadership: Go Beyond Usual and Ordinary to Engage Others and Lead Real Change (Giuliano, Lioncrest, 2016). A 2001 study by the Hay Group indicated a 2.5x The problem is leadership on autopilot. Disengaged teams stem from disengaged leaders. Rethinking Leadership.

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Hot Seat: Jeff Immelt at GE

Leading Blog

I N SEPTEMBER 2001, Jack Welch was a tough act to follow. And in 2001, the economic tailwinds that Welch enjoyed were about to shift. When you have a strong team, you can weather any crisis. And learn to recognize the difference between tailwind and good management. But numbers can hide looming issues until they don’t.

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