Harvard Business Review

NOVEMBER 9, 2018

For example, employees may be reluctant to report safety issues or errors for fear of being reprimanded by their managers or shunned by their colleagues. ” At Virginia Mason Medical Center in Seattle, for example, every employee is considered a safety inspector regardless of job or title. Leaders must lead by example.

Health Care 13

Health Care Quality Report Environment 13

Harvard Business Review

MARCH 18, 2011

Editor's note: This post is part of a three-week series examining educational innovation and technology, published in partnership with the Advanced Leadership Initiative at Harvard University. It's time to think systemically about the long standing barriers to school improvement and education reform.

Education 16

Education Technology Engineering Committee 16

Harvard Business Review

JANUARY 10, 2012

We know, for example, that developing leaders is essential. In growth markets like Kenya and Malaysia, people needed to develop marketing and innovation skills. Prior to 2002, when Sam Palmisano became CEO, IBM had a series of feuding fiefdoms — 170 country units — each with its own policies, procedures, and processes.

Globalization 15

Globalization Human Resources Diversity Long-term 15

Harvard Business Review

SEPTEMBER 23, 2013

health system grew by nearly 75%. Demand and supply are not growing in tandem: from 2002 to 2012, inpatient days per capita decreased by 12% while the workforce in hospitals grew by 11%. Today, more than 60% of labor is nonclinical and is fragmented across various provider organizations, payer systems, and delivery models.

Health Care 8

Health Care Supply Chain Cost Compliance 8

Harvard Business Review

SEPTEMBER 15, 2015

About 35-45% of health systems’ total costs stem from practices that don’t benefit and may even hurt patients — such as questionable or unjustified treatments, unproven variation in treatment delivery, redundant or otherwise unnecessary testing, and reimbursement for services that result from bad health outcomes.

Insurance 8

Insurance Cost Incentives Metrics 8

Harvard Business Review

MARCH 2, 2012

America's higher education system is a magnet for talented leaders from all over the world. For example, PepsiCo CEO Indra Nooyi was born in India, Avon's Andrea Jung is Chinese-Canadian, and Medtronic CEO Omar Ishrak grew up in Bangladesh. America fosters risk-taking and innovation by entrepreneurs who become global leaders.

Competitive Advantage 13

Competitive Advantage Globalization Development Intellectual Capital 13

Harvard Business Review

JULY 17, 2018

For example, the rivalry between the Beatles and the Beach Boys is thought to have pushed both groups to greater levels of creativity and performance in their song-writing. ” We then collected nine years of play-by-play data (2002 – 2010), totaling almost half a million unique plays.

Participative 11

Participative Rogers Influence Survey 11

Harvard Business Review

APRIL 18, 2012

It's stunning today to read the NIEO demands—because they are almost exactly the same as what Supachai Panitchpakdi, head of UNCTAD and previously Director General of the WTO (2002-2005), is now calling for. Rich countries could simply reject the agenda, or they could co-opt a few key developing countries into the existing system.

Globalization 11

Globalization Banking Restructuring Politics 11

Harvard Business Review

MAY 7, 2013

Between 2002-2013, emerging market and developing economies averaged a 6.5% For example, Vox Capital — founded in Brazil in 2008 by three young social entrepreneurs — invests in innovative, high-potential businesses that serve low-income populations and contribute to the reduction of poverty. growth in GDP.

Globalization 8

Globalization Venture Capitalist Class GDP 8

Harvard Business Review

JANUARY 23, 2015

Lewis, for example, offers up the simplest of definitions — “All it really meant was how you planned to make money” — to make a simple point about the dot.com bubble, obvious now, but fairly prescient when he was writing at its height, in the fall of 1999. .” Insight Center. Sponsored by Accenture.

Business Model 8

Business Model Drucker Christensen P&L 8

Harvard Business Review

JUNE 2, 2015

Cisco and Xerox, for example, have seen poor results. firms with structures organized around customers would grow from 32% to 52% as firms raced to build customer-centric organizations, and he interviewed companies including IBM and Systems Group that had announced customer-centric restructurings. Is there a flaw in the logic?

Restructuring 8

Restructuring Company Henderson Health Care 8

Harvard Business Review

DECEMBER 27, 2010

While he was at Amazon from 1997-2002, Greg Linden prototyped a system for making personal recommendations for other products to customers as they checked out. For example, a portion of customers could see a website where coupons for purchases were presented on the first page.

Execution 14

Execution Education Long-term Guidelines 14

Strategy Driven

OCTOBER 11, 2013

K-Mart closed 617 of its under-performing department stores and filed for Chapter 11 bankruptcy reorganization in 2002. Real estate consultants are not business strategists, but the retail system gives them the say-so in establishing community presence. Current management of both companies were ill-advised on handling the crises.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

Strategy Driven

FEBRUARY 4, 2011

It takes tragedies occurring in order for the system to stand back, take focus and fix what is wrong. For example, $125 of the cost of each new personal computer goes to reimburse companies for previous thefts. Congress enacted the Sarbanes-Oxley Act, corporate reform legislation, in 2002. It’s a whole new world.

Ethics 58

Ethics Cost Crisis Learning-by-Doing 58

Harvard Business Review

DECEMBER 6, 2016

The United States corporate tax system is in desperate need of reform, and there are many sources of discontent. raises less corporate tax revenue than peer countries do, and the system is mind-numbingly complex, rife with distortion, and widely perceived to be unfair. companies are not being held back by the corporate tax code.

Finance 8

Finance GDP System Short-term 8

Harvard Business Review

MAY 21, 2014

So the question is really whether the current, mostly hands-off regulatory regime for broadband has led to faster growth and more investment than if Powell, as chairman of the FCC, hadn’t decided in 2002 to classify cable broadband as a lightly regulated “information service” instead of a common-carrier “telecommunications service.”

Telecommunications 8

Telecommunications Industry GDP Transportation 8

Harvard Business Review

OCTOBER 5, 2017

They’re also more profitable, more innovative, and they pay better. Industries with a higher share of IT workers saw more concentration between 2002 and 2007, even after controlling for M&A activity and several other variables. For an example of scalable intangibles in action, we can turn to McDonald’s.

Document 8

Document Industry Software Fixed Costs 8

Harvard Business Review

OCTOBER 10, 2018

After breaking even in 2002, net profits continued to rise, to 3.8 Capitec’s strategy is reminiscent of Harvard Business School professor Clayton Christensen’s model of disruptive innovation : It did not enter the industry taking its competitors head-on, by offering superior products or services.

Banking 8

Banking Industry Bottom-up Resistance 8

Harvard Business Review

MARCH 31, 2016

Platform businesses bring together producers and users in efficient exchanges of value – Uber, for example, connects drivers and passengers just as YouTube connects videographers and viewers. It was the digital payment system eBay pushed before it gave up and acquired PayPal. Conceding defeat in 2002, eBay bought PayPal for $1.4

Participative 8

Participative Software Market Penetration Marketing 8

Harvard Business Review

NOVEMBER 19, 2018

They’re more productive , more profitable , more innovative , and they pay better. ” For example, productivity has grown dramatically in the retail sector since 1990; inflation-adjusted sales per employee have grown by roughly 50%. ” Vox is one example of the full-stack model. Andrew Brookes/Getty Images.

Software 8

Software Company Competitive Advantage Henderson 8

Harvard Business Review

AUGUST 24, 2018

For their part, black and Latinx workers have together ticked up only slightly since 2002, to 14.7% Here’s what that “mid-tech” segment of employment looks like: As the table shows, nearly 40% of computer network architects, computer network support specialists, and computer systems analysts lack a bachelor’s degree.

Incubator 8

Incubator Company Technology Attrition 8

Harvard Business Review

OCTOBER 10, 2016

IBM has been building a talent system that both aligns with and accelerates this phenomenon of the external disaggregation of work. Development programs must evolve from a static, closed-system approach. Voser took a detour to be CFO for ABB from 2002 to 2004 and then returned to Shell to become CEO in 2009.

Leadership Development 8

Leadership Development Disaggregation Development Leadership 8

Harvard Business Review

MAY 12, 2014

These information services, the thinking went, were better left free to innovate and compete largely exempt from FCC regulation. There’s also the example of the mobile internet, which the FCC exempted from some of its open internet rules because there’s less bandwidth available and more direct competition.

Telecommunications 9

Telecommunications Open-book Content Information 9