Harvard Business Review

OCTOBER 31, 2012

Plenty of people — including here on Harvard's blog — espouse the theory that big companies can't innovate. But then, in 1942, Schumpeter reversed himself and argued that big companies had more ability and incentive to invest in new products. And the CEO sees enabling a culture of collaborative innovation as key.

Operations 16

Operations Innovation Industry CEO 16

Ask Atma

MAY 20, 2012

So the designer teaches everyone about UX/AI, the coders teach about their development methodology, the project managers teach about agile protocols, and the sales people describe what it is like in the field. The benefit of this kind of team activity, is the opening of one’s mind, and shared creative stimulus, which fosters innovation.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

OCTOBER 15, 2012

The concept of open innovation has moved from business phrase to business reality over the last ten years. When PARC became a for-profit subsidiary of Xerox to practice open innovation in 2002, Henry Chesbrough had not yet published his book Open Innovation and the concept was not well understood.

Innovation 8

Innovation Execution Net Present Value Open-book 8

Harvard Business Review

JANUARY 8, 2015

billion from 2002 through 2004. Although it expanded into new markets, these moves were based on the company’s existing knowledge: Cisco’s storage-area network products were modified versions of its routers, and even its move into consumer wireless internet relied on mature Cisco technologies. Take Cisco, for example.

Innovation 8

Innovation Parcell Wireless Competitive Advantage 8

Harvard Business Review

NOVEMBER 29, 2013

Its gross domestic product has surged from less than $150 billion in 1978 to $8,227 billion in 2012 (see “China’s GDP” chart below). While these factors will remain important, in the next decade China must put greater reliance on productivity growth — the ability to get greater output from existing labor and capital stocks.

GDP 11

GDP Supply Chain Globalization Technology 11

Chart Your Course

JUNE 30, 2016

Every HR, OD professional, and management consultant should at the very least be aware of their existence, if not well-versed in their ideas and theories. In one of the defining management studies carried out in the 90s, Collins and his team complied a list of 1,435 companies in search of those special few that could truly be called “great.”

Human Resources 100

Human Resources Talent Management Resources Ulrich 100

Harvard Business Review

SEPTEMBER 26, 2011

In fact, I see at least six ways in which your organization, whatever it is, is like the 2002 A's, who won 20 games in a row and made the playoffs—though not the 2002 World Series —despite a very low payroll. For Beane and the A's it came from the scouts, the media, and even the team's on-the-field manager.

Company 12

Company Supply Chain Competitive Advantage Film 12

Harvard Business Review

NOVEMBER 9, 2018

For example, employees may be reluctant to report safety issues or errors for fear of being reprimanded by their managers or shunned by their colleagues. To find an innovative way forward, we looked beyond our own industry because traditional approaches in health care management had not evolved much over the previous decades.

Health Care 10

Health Care Quality Report Environment 10

Harvard Business Review

JUNE 18, 2018

Daniel Kahneman, the 2002 Nobel prize laureate and psychologist, has said that if he had a magic wand, he’d eliminate it. Our first challenge was to answer the question: How do we separate the merely confident managers from the overconfident variety? Most of us think of overconfidence as a bad thing.

Stephenson 9

Stephenson Kahneman CEO Commitment 9

Harvard Business Review

JULY 17, 2018

In my view, however, the structure and processes of the GE board were poorly designed for effectively overseeing Immelt and his management team. After the demise of Enron in 2002, many U.S. While Welch bequeathed a strong pension plan to GE, he also left the company with a dubious legacy of what is now called earnings management.

Committee 8

Committee Welch Finance Participative 8

Harvard Business Review

OCTOBER 11, 2011

In all the tributes to Steve Jobs, what people recall is not these numbers, of course, but the innovations, the man himself, and what he stood for. And that is the remarkable thing: during his tenure, Apple brought amazing products to the world, while also achieving out-of-this world financial performance. Hid did it all.

CEO 13

CEO Collins Long-term Analysis 13

Harvard Business Review

SEPTEMBER 23, 2013

While the growth of health care costs has slowed over the past few years, lowering costs over the long term will depend on improving health care labor productivity. trillion spent on health care in the United States in 2010 was wages for health care workers, and labor productivity has historically worsened at a rate of 0.6%

Health Care 8

Health Care Supply Chain Cost Compliance 8

Harvard Business Review

DECEMBER 2, 2010

So were the currency and debt crises of 1997 and 1998, and the stock market collapse of 2000-2002. and Europe, though (and Japan's long struggles were seen as the product of peculiarly Japanese economic traits). So they moved on (Brock's Santa Fe affiliation ended in 2002). None of them brought economic devastation in the U.S.

Decisionmaking 15

Decisionmaking Chaos Theory Hedge Marketing 15

Harvard Business Review

JANUARY 14, 2015

These investments included Nordstrom.com and a perpetual inventory system that allowed Nordstrom to offer a consistent multi-channel experience by 2002. Most retailers will struggle to do this because they haven’t architected their product or customer data for easy access by the new digital capabilities. Insight Center.

Strategy 8

Strategy Competitive Advantage Business Model Technology 8

Harvard Business Review

JANUARY 23, 2015

Writing in 2002, the depths of the dot.com bust, she says that business models are “at heart, stories — stories that explain how enterprises work. ’ It also answers the fundamental questions every manager must ask: How do we make money in this business? It was still not clear that the model made sense.”

Business Model 8

Business Model Drucker Christensen P&L 8

Harvard Business Review

JULY 18, 2017

Too many companies prioritize quarterly earnings over long-term innovation, human capital investment, and brand development, and many people believe short-term shareholders are to blame. Critically, short-term selling by shareholders need not entail short-term behavior by managers. What about innovation? Tim Evans for HBR.

Short-term 8

Short-term Intangible Assets Hedge Long-term 8

Harvard Business Review

NOVEMBER 19, 2015

This requires applying different approaches to strategy and execution in different parts of their business, as well as constantly re-balancing exploitation (generating cash to support growth) and exploration (finding winning products and models). Some firms manage to maintain this dual discipline as they grow. points p.a.,

Company 8

Company Succession Maturity Long-term 8

Harvard Business Review

JANUARY 18, 2012

In 2002 Palmisano succeeded a legendary leader in Lou Gerstner, who saved IBM from being broken up and put it on a viable course. Executing this strategy required seamless integration of IBM's product capabilities with its geographic reach. They are innovating in ways that create virtuous circles for a generation or more."

Globalization 15

Globalization Golden Parachute Short-term Long-term 15

Harvard Business Review

DECEMBER 27, 2010

While he was at Amazon from 1997-2002, Greg Linden prototyped a system for making personal recommendations for other products to customers as they checked out. As a result, hands-on modeling has been pushed up earlier in the product development cycle. A business drama ensued; classic "gut versus data" stuff.

Execution 14

Execution Education Long-term Guidelines 14

Harvard Business Review

JUNE 2, 2015

managers , he said the proportion of U.S. ” A good example of customer-centricity is Tumi , the innovative U.S.-based Each division focuses on one customer group — premium customers or young adults, for example — and, through research, designs products for that segment. In his 2006 survey of U.S.

Restructuring 8

Restructuring Company Henderson Health Care 8

Harvard Business Review

DECEMBER 12, 2016

In this process, called “expression,” the instructions in the DNA are turned into proteins and other cellular products. Might a company have the same DNA for its lifetime, but be able to innovate by expressing that DNA into new business models, organizational designs, and offerings? Does biology inform business?

How To 8

How To Decentralization Environment Collins 8

Strategy Driven

OCTOBER 11, 2013

Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. Not only was this a shift in company focus and customer orientation, but it put high-volume tire production and sales as the only priorities. Doing Things as We Always Have. Those We Bring Upon Ourselves.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

Harvard Business Review

JANUARY 15, 2018

And they face an even greater challenge: maintaining flawless consistency, while simultaneously being innovative and cutting-edge. The preparations, produced by small teams or individual cooks, are progressively assembled, with sous-chefs (akin to middle managers) controlling the quality at every step.

Innovation 8

Innovation Project Creativity Open-book 8

Strategy Driven

FEBRUARY 4, 2011

Yet, most CEOs were never trained on how to be CEOs, with all the responsibility, people skills, leadership and ethical management that must go along with the job. This book states the case for more of a macro-focused approach to management. One third of our nation’s Gross National Product is spent in cleaning up mistakes.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Building Personal Strength

DECEMBER 11, 2010

I love the innovative structure. The movie isnt well known because the writer and director, Christopher Nolan, achieved acclaim for his later works, Memento (2000), Insomnia (2002), Batman Begins (2005), The Dark Knight (2008) and this year Inception (2010). I love the mix of gritty realism and humor. I love the dialogue.

Film 76

Film Video Blog Follow-up 76

Harvard Business Review

OCTOBER 5, 2017

They’re more productive, as the chart below illustrates. They’re also more profitable, more innovative, and they pay better. He excluded tech industries from the analysis since his aim was to study how IT adoption was helping firms, rather than industries that produce IT-related products.)

Document 8

Document Industry Software Fixed Costs 8

Harvard Business Review

AUGUST 23, 2012

The Avon Products Foundation — the charitable arm of the Fortune 500 cosmetics company, illegally appropriated our Breast Cancer 3-Day concept, and on August 11th, 2002, announced their plans for a multi-day walk for breast cancer with full-page ads in major papers across the country. million in 2002 with us, to $11.1

Teamwork 14

Teamwork Learning-by-Doing Maturity Case Study 14

Harvard Business Review

MARCH 31, 2016

Studying these successes and failures, we’ve identified half a dozen key reasons platforms fail, all of which boil down to managers’ misunderstanding of how platforms operate and compete. Steve Jobs failed miserably at managing openness at Apple in the 1980s. Conceding defeat in 2002, eBay bought PayPal for $1.4

Participative 8

Participative Software Market Penetration Marketing 8

Harvard Business Review

OCTOBER 10, 2018

After breaking even in 2002, net profits continued to rise, to 3.8 Hence, when a new potential stream of revenue presents itself, the company’s management feels it cannot afford to just leave it. Yet Capitec’s management was thinking ahead. It has now become the largest bank in the country. Evolving purposefully.

Banking 8

Banking Industry Bottom-up Resistance 8

N2Growth Blog

SEPTEMBER 29, 2010

They are able to play the role of ambassador, emissary, influencer, coach, facilitator, expediter, lobbyist, buffer/shield, crisis manager, negotiator, publicist, strategist, tactician, mentor, consultant, counselor, collaborative thinker and in some cases partner, based upon what the client needs. I Think Not.

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Blog Mentor Advice Brand 385

Harvard Business Review

JUNE 19, 2015

How can you tell if the product you are working on is likely to succeed or fail? In 2002 I worked with a client at a large global electronics company. The result was multiple product launches and more than 10 years of limited or no success in the connected home space. But products often fall short of these high expectations.

Productivity 8

Productivity Products Long-term Marketing 8

Harvard Business Review

NOVEMBER 19, 2018

They’re more productive , more profitable , more innovative , and they pay better. ” For example, productivity has grown dramatically in the retail sector since 1990; inflation-adjusted sales per employee have grown by roughly 50%. Andrew Brookes/Getty Images. Those who work for the competition aren’t.

Software 8

Software Company Competitive Advantage Henderson 8

Harvard Business Review

JANUARY 14, 2016

Gazelles – companies that show 20 percent revenue growth annually for four consecutive years, starting from a revenue base of at least $1 million – may be scarce on the landscape, but they are incredibly productive. Nationally, from 2002 to 2012, just 4 percent of U.S. companies generated 10.7

Company 8

Company Content White Paper Entrepreneur 8

Harvard Business Review

AUGUST 24, 2018

Long before its current crises , tech gained a reputation for elitism, ” brogrammer “ culture, and an overrepresentation of white and East Asian men (albeit with mostly white ones in management.) For their part, black and Latinx workers have together ticked up only slightly since 2002, to 14.7%

Incubator 8

Incubator Company Technology Attrition 8

Harvard Business Review

OCTOBER 10, 2016

How talent management is changing. Similar to the advance of “standardized process” in the early 20th century, digital is not just the new product to offer our customers (e.g., Then practice and apply new behavior back on the job while instituting routines for manager, peer and coach feedback.

Leadership Development 8

Leadership Development Disaggregation Development Leadership 8