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First Look: Leadership Books for June 2020

Leading Blog

frameworks that help make thoughtful decisions about starting, growing, managing, and selling a business. As Harvard lecturer and global trend watcher Vikram Mansharamani shows in this eye-opening and perspective-shifting book, our complex, data-flooded world has made us ever more reliant on experts, protocols, and technology.

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Rookie Talent: Avoiding a Kodak Moment

Leading Blog

This generation is the first to be raised in a post-industrial era driven by technology. To keep the rookies engaged and actively contributing to the team, here are a few changes managers need to anticipate and embrace: Collaboration Generation Y wants to feel like they belong to a team.

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Employee Relationships is a Serious Employer Responsibility

HR Digest

Amidst all the revenue numbers and share valuations that companies wear as a badge of honor, the concept of employee relationship management has emerged as another undeniable sign of a successful organization. Conflict Management Why are workplace conflicts such a common grievance?

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These Are the People You Need on Your Startup Team

Chart Your Course

In the days after the Sarbanes-Oxley Act of 2002 (SOX), a chief executive cannot hide behind the acts of the CFO. If you are creating a technology empire, you will need a customer care department. They need to be tech experts, navigating your cloud contact center , social media and customer management systems.

CFO 100
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Inside the Big Tech’s Brutal Layoffs

HR Digest

The month ushered in an utterly haunting whiplash in the form of ‘layoffs,’ and shattered the stability of thousands of technology workers across the States. The dot-com bust of 2001 and 2002 isn’t exactly shrouded in secrecy, as many of the companies that failed back then weren’t “real” companies. What’s the score on tech layoffs?

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Corporate Social Responsibility (CSR)

Coaching Tip

Communications technology is breaking down national barriers and undermining rulers, while the youth look to new role models. A PASSION FOR ADVENTURE (Bloomsbury USA) shares his story and his distinctive philosophy of leadership and management, insisting that the purpose of business is to create "a wonderful world.". Related articles.

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Success Begins with Quality Customer Service

Chart Your Course

” Aspect’s Zipwire cloud-contact system is a cost-effective way for a company of any size to manage both outbound and inbound campaigns to keep customers engaged and informed. He recommends incorporating more technology, such as social media engagement and mobile communications, to achieve this goal.

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