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Social Media Demystified

N2Growth Blog

If you find all the noise around social media to be confusing, rest assured that you’re not alone. Blogging since 2002, being actively involved in digital marketing since the early 90′s, and being online since the days of the ARPANET I have a bit of history with most things digital.

Media 382
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These Are the People You Need on Your Startup Team

Chart Your Course

In the days after the Sarbanes-Oxley Act of 2002 (SOX), a chief executive cannot hide behind the acts of the CFO. If you are creating a technology empire, you will need a customer care department. They need to be tech experts, navigating your cloud contact center , social media and customer management systems.

CFO 100
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Success Begins with Quality Customer Service

Chart Your Course

Customers were nine times more likely to be fully engaged with a company that offered quality and courteous customer service versus one that focuses solely on speed, according to a 2002 Gallup study. He recommends incorporating more technology, such as social media engagement and mobile communications, to achieve this goal.

Quality 182
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5 Tips For Brand Survival In Today's Social Climate

Eric Jacobson

Since 2002, she has served as a judge for the Web Marketing Association’s annual web award competition; and she’s been included in the "Top 100 Branding Experts" list to follow on Twitter @DebbieLaskeyMBA. Guest Post: By Debbie Laskey There is no denying that social media has changed how brands communicate.

Brand 50
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The New Economic Revolution

Strategy Driven

From internet commerce technology has sprung forth the Bottom-Up Economic Revolution. Enterprises with over 1000 employees lost over 1 million employees between 2002 and 2012 while enterprises with less than 25 people gained over a 1.5 There’s a revolution in full swing that is changing the way ordinary Americans make a living.

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How Mobile Technologies Are Shaping a New Generation

Harvard Business Review

Technology, of course, has also been a powerful influence on the Re-Generation, so much so that Bill Gates proposed that we call this next wave Generation I, for Internet. This is the generation of mobile technology, wireless communication, and clouds of constant content. Mobile technology. hours' worth of media into 6.5

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Four Innovation Trends to Watch in 2013

Harvard Business Review

Digital media continue to be springboards for global innovation and enterprise. From Khan Academy to Coursera to edX to the O'Reilly School of Technology, badges increasingly enjoy consideration as human capital's coin of the the realm for online education. But adversity (almost) always creates economic opportunity.