Harvard Business Review

NOVEMBER 19, 2013

While former management consultants are not frequently chosen as CEOs — our research noted 28 former management consultants with five-plus years of consulting experience out of a total of 541 CEO transitions between 2004 and 2010 — the evidence we’ve uncovered here would suggest that, as a class, they are fully worthy of consideration.

Consultative 9

Consultative CEO Management Short-term 9

Harvard Business Review

DECEMBER 22, 2014

billion in 2010, predicting it would grow at 20% a year for a decade. In India’s class-conscious culture, such a person might struggle at having to personally perform tasks that they routinely delegated two or three layers down. Earlier, GE found that it could not make a go in the appliance business in India. David Mulford, U.S.

Venture Capitalist 11

Venture Capitalist Price Marketing Learning-by-Doing 11

Harvard Business Review

SEPTEMBER 26, 2011

Category creation goes beyond innovation, in that the new category shares roots with its original product class but delivers such exponentially better benefits, experience, and economics that the new category graduates from its original product class. coffee sector revenue grew from $28 billion in the late 1990s to $47 billion in 2010.

B2C 11

B2C Strategy B2B Waterman 11

Harvard Business Review

JANUARY 3, 2014

One of the most significant came in early 2004 when we decided to relocate from San Francisco to Las Vegas. Our drive to achieve world-class service is what sets us apart from many of our competitors. In the years since Zappos was founded, we’ve had to make some big decisions. We’ve also expanded far beyond shoes.

CEO 8

CEO Call Center Real Estate Merchandising 8