Harvard Business Review

AUGUST 15, 2013

Competitors like IBM and Compaq struggled with the politics of managing their various channel partners and lagged Dell in inventory management. In 2004, Michael Dell left the company, replaced by Kevin Rollins, a former Bain consultant who joined the company in 1996. This simple strategy proved wildly successful.

Rivkin 15

Rivkin Succession Short-term Case Study 15

Harvard Business Review

NOVEMBER 20, 2015

Manage culture by setting expectations appropriately. Manage the arduously long sales cycle. This was the situation facing Collins Consulting , a Chicago area provider of contingent staffing services. For more than a decade Collins had almost exclusively supported IBM’s commercial and government businesses.

Supply Chain 8

Supply Chain Collins Golden Handcuff Pharmaceuticals 8

Harvard Business Review

APRIL 20, 2017

The self-congratulatory consensus seems to be that things are different now than they were in 2004, the last time O’Reilly faced a major uproar over his conduct with a coworker. Collins and Timothy Blodgett, who had conducted a survey of HBR subscribers the prior year in coordination with Redbook. Using the U.S.

Survey 11

Survey Policies Collins Report 11