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The Dell Deal Explained: What a Successful Turnaround Looks Like

Harvard Business Review

AUGUST 15, 2013

Competitors like IBM and Compaq struggled with the politics of managing their various channel partners and lagged Dell in inventory management. In 2004, Michael Dell left the company, replaced by Kevin Rollins, a former Bain consultant who joined the company in 1996. This simple strategy proved wildly successful.

Rivkin 15
Rivkin Succession Short-term Case Study 15
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Using Supply Chains to Grow Your Business

Harvard Business Review

NOVEMBER 20, 2015

Manage culture by setting expectations appropriately. Global supply chains can cut across many “cultures”: national, industry, technology, market segment, and more. Manage the arduously long sales cycle. This was the situation facing Collins Consulting , a Chicago area provider of contingent staffing services.

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Supply Chain Collins Golden Handcuff Pharmaceuticals 8
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