Great Leadership By Dan

APRIL 19, 2018

And why do many, despite their best efforts, manage to motivate top performers but can’t get the whole team rowing in the same direction? Take Dell Technologies, as a great example of a company that hit pause and found its purpose. When he left the company in 2004, however, it fell on hard times. Guest post from John Izzo Ph.D.

How To 218

How To Mission Statement Mayo Core Competence 218

Harvard Business Review

MAY 17, 2012

This was the headline finding of a recent study (PDF) by the American Institute of CPAs and the Chartered Institute of Management Accountants. Perhaps that's the result of customer metrics long being seen as "soft" numbers with little clear connection to "hard" numbers like revenue or cash flow. Unexpected, to say the least.

Customer Loyalty 13

Customer Loyalty Loyalty CEO Intellectual Capital 13

Harvard Business Review

JUNE 7, 2017

As part of our work researching high-performing primary care systems , we discovered a system-wide approach launched by Southern California Permanente Medical Group (SCPMG) in 2004 that unburdens primary care physicians. Leverage Technology. customized weight-loss calendars and healthy recipes), and manage complex schedules (e.g.,

Health Care 8

Health Care Compliance Licensing System 8

Harvard Business Review

DECEMBER 22, 2010

As Nike's Senior Portfolio Manager Adam Day says, "The global development sector had overlooked the enormous potential of investing in adolescent girls to reduce global poverty. It measures and holds itself accountable for changes in the way that teachers use information and communications technology in the classroom.

Core Competence 15

Core Competence Market Segmentation Globalization Reputation 15

Harvard Business Review

OCTOBER 17, 2011

On the one hand, new technologies have enabled neuroscience to discover that men and women tend to be wired differently in ways that incline men — can it be? On the other hand, the metrics of 21st century female professional and economic empowerment have become a tide. Men on the job must feel besieged.

Bottom-up 13

Bottom-up Metrics Construction Finance 13

Harvard Business Review

OCTOBER 21, 2016

Today’s executives are dealing with a complex and unprecedented brew of social, environmental, market, and technological trends. These require sophisticated, sustainability-based management. ” Improving risk management. Investing in sustainability is not only a risk management tool; it can also drive innovation.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

OCTOBER 2, 2012

The company agreed to be acquired by Expedia/IAC in 2004 for $210 million in cash , a huge win for all, particularly given their amazing capital efficiency: they had only raised $4 million in venture capital. TripAdvisor And Expedia: From $4 million invested to $4 billion in value. As a result, gross margins are very high at 98% (not a typo!)

EBITDA 8

EBITDA Engineering Travel Business Model 8