Deming Institute

JANUARY 16, 2017

People weren’t working together toward personal and organizational goals… and that environment was, I’d say, management’s fault. The Livonia Philosophy (as written, not practiced) also sounds like Lean in the goal of utilizing of all people’s skill and creativity, as we practice in the Kaizen model.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Michael Lee Stallard

JUNE 23, 2010

To Boost Organizational Performance, Connect with the Core Michael Lee Stallard and Jason Pankau It is essential to every organization’s long-term success that employees align their behavior with organizational goals and give their best efforts. These issues are referred to as strategic alignment and employee engagement. Connecting the U.S.

Long-term 207

Long-term Consensus Class Follow-up 207

Harvard Business Review

NOVEMBER 22, 2017

Our research involved a detailed cross-case analysis of five major corporations operating in Australia over 10 years, from 2005 to 2015. Today, businesses often operate on short-term objectives of profit maximization and shareholder return. We get back to core stuff.”

Goal 8

Goal Short-term Insurance Policies 8

CO2

JUNE 29, 2010

Effective followership plays such an important role in the development of future leadership skills that freshman at all the United States service academies (the Air Force Academy, West Point, Annapolis, and the Coast Guard and Merchant Marine Academies) spend their first year in formal follower roles.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

SEPTEMBER 17, 2018

Development economists over the ages have puzzled about why some emerging economies perform much better than others over the long term. More than half that reached the top quintile in terms of economic profit generation between 2001 and 2005 had been knocked off their perch a decade later, in 2010-15. Max Mumby/Indigo/Getty Images.

Depreciation 8

Depreciation Long-term Short-term GDP 8

Harvard Business Review

JANUARY 10, 2012

HR has helped the organization absorb more than 125 acquisitions since 2000 , and integrate globally, saving $6 billion since 2005. Over the last decade, HR at IBM took a number of steps to help drive operational improvement: Delivered the new skills IBM needed at the front lines. HR reinvented the way it trained and developed talent.

Globalization 15

Globalization Human Resources Diversity Long-term 15

Harvard Business Review

NOVEMBER 6, 2018

By contrast, since 2005, the importance of meaningfulness in driving job selection has grown steadily. Our first goal was to understand how widely held the belief is that meaningful work is of monetary value. Employees can more easily see how their work is meaningful when team project goals tie into a company’s larger vision.

Creativity 15

Creativity Report Conference Mentor 15

Harvard Business Review

SEPTEMBER 11, 2017

million from 2005 to 2015, a 67 percent jump. To fully enable a new vision of the future, organizations must make changes in five key business areas: Planning and Budgeting If organizations have easy access to—and indeed rely on—external talent, they can tackle new opportunities, experiment more nimbly, and operate in new areas.

Content 9

Content Katz Forrester Budgeting 9

Harvard Business Review

SEPTEMBER 12, 2013

but strong management is an important differentiator in both digital delivery and in aligning that delivery to strategic goals. Encourage everyone on the team — including designers, developers, and content producers — to consider deliverables through to execution. Management is often maligned (sometimes for good reason!),

Team 8

Team Management Software Metrics 8

Harvard Business Review

MARCH 6, 2014

Companies across the globe are tackling some of the world’s greatest societal challenges — water scarcity, climate change, and even the rights of women and girls in the developing world. I shared our goals for 2005 with him. Every five years we increase the robustness of our goals, further stretching them.

CEO 8

CEO Company Reputation Energy 8

Harvard Business Review

JULY 2, 2014

The 1970s, 1980s, and even the 1990s were dominated by legendary players such as Pelé, Franz Beckenbauer, and Diego Maradona, who, thanks to their skill and speed, found empty spaces in midfield, created the time to take the ball to the box, and then decided to pass or shoot at the goal.

Cooper 16

Cooper Objective Short-term Incentives 16

Harvard Business Review

MAY 25, 2011

Yet rape has only been outlawed in Haiti since 2005 and hundreds of thousands are still housed post-quake in insecure tent cities. By 1997 it had established AlertNet , originally fashioned as a private channel for aid workers and which later developed into the first global humanitarian news and information portal. Take Cisco.

Porter 12

Porter Core Competence Globalization Business Model 12

Harvard Business Review

FEBRUARY 29, 2016

For example, it increased both the number and status of safety personnel, and it strengthened safety operating procedures. BP had experienced a similar major accident only a few years earlier – the 2005 Texas City Refinery explosion, which claimed 15 lives and injured 170 people.

Organization 8

Organization McCombs Pharmaceuticals Learning-by-Doing 8

Harvard Business Review

APRIL 11, 2013

How well they''re built and operated is crucial to economic growth and is a key arbiter of an economy''s competitiveness — and yet, virtually every economy faces an array of infrastructure challenges. In Jakarta, from 2005-2009, the number of cars rose by 22% annually, while the distance of usable roads actually declined (PDF).

Transportation 8

Transportation GDP Globalization Finance 8

Harvard Business Review

SEPTEMBER 25, 2015

” Although the early merger integration was successful, it ultimately missed key mid- and long-term goals under Fiorina. She never took the time to develop rapport with individual employees, and therefore never got buy-in or support for her initiatives. It wasn’t the HP way. People found that to be very tacky.

CEO 8

CEO Charisma COO Execution 8

Harvard Business Review

OCTOBER 20, 2015

Human factors science, which studies the relationship between human beings and systems in order to improve efficiency, safety, and effectiveness, is now being applied broadly in health care in everything from information management to the design of operating rooms. Nonetheless, patients still suffer unintended harm.

Mayo 8

Mayo Health Care Six Sigma System 8

Harvard Business Review

JUNE 6, 2017

Frequently, when I speak at a company with a strong “yes” culture, I ask the employees to close their eyes and raise their hands if they are currently working on a project that they don’t believe will be successful — something they don’t believe will accomplish its goals. Pay attention to warning signs.

Team 15

Team Metrics Project Innovation 15

Harvard Business Review

SEPTEMBER 17, 2015

Outcomes define the goal of the organization and set direction for its differentiation. Few health care organizations have made it their explicit goal to deliver excellent outcomes. In 2005, when Prof. Here are five reasons why: 1. The final result?

Health Care 8

Health Care Fraser Price Compliance 8

Harvard Business Review

APRIL 29, 2015

Brian Fitzpatrick joined Google as a senior software engineer in 2005, shortly after the company’s IPO. Brian specialized in open-source software development and he quickly became a champion within the company for various initiatives focused on end users. One such project addressed a user’s control of his personal data.

Strategy 8

Strategy Power Idea Generation Project 8

Harvard Business Review

MARCH 14, 2014

In 2005, Hamdi Ulukaya purchased a yogurt factory in upstate New York that had been shuttered by Kraft Foods. Food fads develop quickly in today’s marketplace. General Mills’ Small Planet Foods, for example, operates semi-autonomously from the company’s mother ship in Minnesota, and has recently added several successful brands.

Word of Mouth Marketing 8

Word of Mouth Marketing Brand Marketing Incubator 8

Terry Starbucker

DECEMBER 5, 2010

I’ve been delivering them on a regular basis for the past 8 years in my (soon-to-be) former position as an SVP of Operations, and throughout that time I have sprinkled a few famous quotes here and there, to really bring home the point I was trying to make. The kind that is designed to “jazz up&# and inspire the team.

Leadership 330

Leadership Strategic Planning Learning-by-Doing Blog 330

Terry Starbucker

JUNE 6, 2010

Analyze and Absorb Your Current Position – Just like we “studied&# up in January to know our business plan inside and out, we need to analyze and absorb the year-to-date operating results, so we can make meaningful comparisons (and more importantly, any mid-course corrections).

Leadership 263

Leadership Blog Learning-by-Doing Benchmarking 263

Terry Starbucker

NOVEMBER 4, 2010

I call it “checking all the boxes&# – moving the machine hour by hour, day by day, and year by year, towards its ultimate goal. I don’t believe so. Rather, it’s a byproduct of the real job of a leader.

Leadership 284

Leadership Follow-up Blog Learning-by-Doing 284

Harvard Business Review

OCTOBER 30, 2015

It’s almost universal practice that the benchmarker chooses one or two organizational goals, then picks a few key metrics (key performance indicators) relevant to those goals, and finally selects several peer groups from a limited set. For example, suppose you want to compare the U.S. against other nations. Further Reading.

Benchmarking 8

Benchmarking Comparison Metrics Bottom-up 8

Terry Starbucker

MAY 16, 2010

How these two goals are connected by the company’s leadership is critical to building operational greatness – an organization that is working at high efficiency, with great enthusiasm and ever increasing productivity. Goals are set for these metrics, and rewards are given for hitting and/or exceeding them.

Metrics 243

Metrics Mission Statement Download Objective 243

Harvard Business Review

JULY 2, 2014

The 1970s, 1980s, and even the 1990s were dominated by legendary players such as Pelé, Franz Beckenbauer, and Diego Maradona, who, thanks to their skill and speed, found empty spaces in midfield, created the time to take the ball to the box, and then decided to pass or shoot at the goal.

Cooper 8

Cooper Objective Short-term Incentives 8

Terry Starbucker

OCTOBER 24, 2010

Every chance I got, I framed our tangible goals and objectives with them, making sure that they were the foundation of every forward step we took. You must have a crew that has “bought-in&# to the goals and objectives of the boat, and are willing to take your lead. You are in charge of the navigation and steering.

Quality 272

Quality Blog Media Objective 272

Harvard Business Review

FEBRUARY 17, 2012

What do you think causes millions of people to miss work and school in developing economies? While interning in Mozambique in 2005 for the one-person (!) While interning in Mozambique in 2005 for the one-person (!) Emotion Inspires Ongoing Development and Builds Community. Lack of childcare? Minimal professional training?

Franchising 13

Franchising CEO GDP Entrepreneur 13

Terry Starbucker

AUGUST 1, 2010

He had just spent several days reviewing our business operations, and after absorbing our successes and industry-leading metrics, he couldn’t figure it out on his own. What’s the overarching goal? The “ big, hairy, and audacious &# goal? “Vi&# is Vision. What are our shared values?

Blog 246

Blog Metrics Learning-by-Doing Handbook 246

Harvard Business Review

OCTOBER 16, 2015

I’ve had the opportunity to participate with many large, self-insured employers in three such marketplace collaboratives: one led by Virginia Mason Medical Center in Seattle in 2005, another led by Intel in Portland, Oregon, in 2009, and the Robert Bree Collaborative , created by the Washington State legislature in 2011. Insight Center.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Harvard Business Review

MARCH 20, 2015

grew by nearly 80% between 2005 and 2012. Broadly speaking, communication is the ability to exchange information, coordination is the ability to work toward a common goal, and culture is a shared set of customs that foster trust and engagement. Operating outside the established processes will undermine the team’s cohesion.

Company 8

Company Document Travel Real Estate 8

Terry Starbucker

NOVEMBER 7, 2009

We recently hired an outside firm at my company to take a look at some of our operations, and sure enough, they looked at some rocks we hadn’t looked under for several years – and found some things that we could change to make us better. I had to turn the rock over and see if it will lead to my success.

Succession 203

Succession Blog Learning-by-Doing Media 203

Harvard Business Review

JUNE 12, 2014

But, my friends, one of the best things I’ve done, in summer of 2005, was start painting the wall. In fact, it was only 7 years ago that Apple shipped its first iPhone and Google introduced its Android operating system. I had to develop the discipline to listen. ” I said, No. Apple owned 0%.

Career 8

Career Planning CEO Entrepreneur 8

Harvard Business Review

FEBRUARY 3, 2015

On a scale of one to five, how important is having a good network to your ability to accomplish your goals? By managing the three key properties of networks that either propel you forward or hold you back—breadth, connectivity, and dynamism—you can develop a stronger network and use it as an essential leadership tool.

How To 8

How To Diversity Letter Learning-by-Doing 8

Harvard Business Review

FEBRUARY 27, 2017

In a study of nearly 250 manufacturers over a 10-year period (2005–2015), we found that 78% of firms had improved their ability to fill their total actual market demand but had lost control over costs. All kinds of companies had failed at operational flexibility. Hardly a desirable position. Optimization through cross-training.

Automotive 8

Automotive Operations Efficiency Cost 8

Strategy Driven

JANUARY 24, 2011

Plus, as a result of a lack of cross-organizational coordination and cooperation, Nokia wasn’t able to improve its proprietary operating system, Symbian, which would have allowed it to support a more sophisticated smartphone. Shared goals and clearly defined roles provide the foundation upon which cooperation and coordination can be built.

Execution 67

Execution Company 360-Degree Feedback Cooper 67

Harvard Business Review

JUNE 29, 2017

Armstrong returned to service, developing FM radios for the Army, and was promoted to the rank of Colonel. The FCC quickly developed a “public interest” rationale for the move: sunspots. By 2005 smartphones were already popular, but the Cupertino visionary saw something much cooler than a “Crackberry.”

Armstrong 8

Armstrong Wireless Succession Licensing 8