Harvard Business Review

SEPTEMBER 4, 2017

“Productivity isn’t everything, but in the long run it is almost everything,” wrote Paul Krugman more than 20 years ago. Productivity in most developed economies has been anemic. During much of this time, it has been shareholders, not workers, who have reaped the benefits of higher productivity.

Human Capital 15

Human Capital Kaizen Agility Energy 15

Harvard Business Review

MAY 26, 2014

Plenty of large companies have dysfunctional executives, as many Fortune 500 human resource consultants can tell you. By 2005, the Chief Lightning Catcher found a company that wanted to acquire the firm and provide badly needed investment capital. But in December 2005, the offer fell through. Ford Motor Co. (a

Leadership 8

Leadership Leadership Pipeline Loyalty CEO 8

Harvard Business Review

DECEMBER 11, 2013

While you would expect online giants like Amazon and companies like Netflix to be early innovators in the use of data to recommend products or movies, you only care about the answer to one question: what does big data mean for the everyday employee and how can regular businesses extract real value from it? Human resources'

Company 8

Company Human Resources Metrics Bottom-up 8

Harvard Business Review

JANUARY 5, 2018

For more than a decade, leading human resource strategists have hit on a recurring theme: You want your star players working in the roles that matter most to the business. These are jobs in R&D, technology, and other areas vital to a firm’s strategic direction, product development, and process efficiency.

McKinsey 8

McKinsey Human Resources Reputation Brand 8

Harvard Business Review

AUGUST 6, 2014

In May of 2005, Yahoo CEO Terry Semel, cofounder Jerry Yang, corporate development executive Toby Coppel, and I — I was then chief financial officer of the Silicon Valley internet company — went on what would turn out to be a fateful trip to China. Not surprisingly, this didn’t sit well with the local team.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Harvard Business Review

JULY 15, 2013

Their greatest human capital concerns have shifted. They seem increasingly focused on productively cultivating that core 20% to 25% of people who reliably generate the 70% to 80% of enterprise value. The profound difference between today [2010] and 2005 is that good hires looked like better investments than great tweaks back then.

Human Capital 9

Human Capital Real Estate Human Resources Disruptive Innovation 9

Harvard Business Review

APRIL 27, 2016

Silver Star, the second-largest soccer ball production firm in town, with over 2,000 employees, learned about the die almost immediately, and by March 2014 was using it for all of its pentagon cutting. If practices like Silver Star’s really are good for productivity and innovation, won’t companies adopt them on their own?

Policies 8

Policies Technology Bottom-up Cost 8

Harvard Business Review

NOVEMBER 19, 2012

tire manufacturer, which implemented a new order fulfillment process in 2005. In another example, Cantrell and Henry worked with Cerveceria Nacional Dominicana, one of the largest brewers in the Caribbean, in 2008 and 2009 on a high engagement approach to process redesign that led to an overhaul of the company's human resources function.

Participative 8

Participative Learning-by-Doing Operations Process 8

Harvard Business Review

OCTOBER 16, 2015

I’ve had the opportunity to participate with many large, self-insured employers in three such marketplace collaboratives: one led by Virginia Mason Medical Center in Seattle in 2005, another led by Intel in Portland, Oregon, in 2009, and the Robert Bree Collaborative , created by the Washington State legislature in 2011. Insight Center.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Harvard Business Review

SEPTEMBER 11, 2012

Our first, in 2005, aimed to transform the way Xerox's HR staff connected with its workforce and align Xerox employees with new business goals. After all, productivity and the strength of the company brand both live within Xerox's workforce. Employees, at first skeptical, embraced their new work environment.

Marketing 8

Marketing Brand Benchmarking Marketing Strategy 8

Harvard Business Review

JANUARY 22, 2018

Work colleagues tend to view mental illness as personal failure (Herman and Smith, 1989) and many report being uncomfortable working with a person who has mental health problems, particularly if they are currently unwell (Manning and White, 1995; Scheid, 2005). Sadly, very few people are as fortunate as I am.

Presenteeism 8

Presenteeism Report Self-aware Learning-by-Doing 8

Harvard Business Review

AUGUST 27, 2018

Emerging digital firms compete with knowledge, strategy, and expert human capital, attacking even the largest established firms. They operate as lean organizations, using cloud and internet-based infrastructure, and launch and distribute products more quickly than did firms that competed with factories, warehouses, inventories, and suppliers.

IPO 10

IPO Company First-mover Advantage Intangible Assets 10

Deming Institute

FEBRUARY 11, 2016

That is because owners of small and medium size businesses focus mostly on the product and how to sell it. They are experts on something but they don’t care much about the structure of the company, they lack the knowledge about planning, accounting or even human resources. Even myself, by 2013 I was still working for a Company.

Deming 28

Deming Library Entrepreneur Conference 28

Harvard Business Review

FEBRUARY 3, 2015

Jones, and Brian Uzzi, “The Increasing Dominance of Teams in Production of Knowledge,” Science 316, no. 2 (2005): 447–504. Joel Podolny, former head of Apple’s human resources, calls this tendency of our networks to evolve more slowly than our jobs “ network lag.”

How To 8

How To Diversity Letter Learning-by-Doing 8

Harvard Business Review

MAY 20, 2015

Those with the best data have enjoyed distinct advantages — in commerce, for example, better understanding the market leads to better products offered at better prices, and so forth. Informationalization of existing products and services, where you build in data that customers need. That’s changing. Think Google.

Business Model 8

Business Model Price Competitive Advantage Strategy 8

Harvard Business Review

JUNE 6, 2017

Founded in Malawi in 2005, North Star is now a non-profit network of more than 30 roadside health centers, operating along major transportation corridors across Africa in countries including Kenya, Tanzania, and South Africa, serving hundreds of thousands of patients each year. North Star Alliance is a strong example in SubSaharan Africa.

Development 8

Development Health Care Operations Franchising 8

Harvard Business Review

MAY 29, 2018

Thanks to the Deficit Reduction Act of 2005, specialties such as cardiology, orthopedics, and medical oncology that relied on the revenue that imaging generated were hit hard. Newer physicians, heavily burdened by student debt, were not inclined either to take on entrepreneurial risk or the 60-hour work weeks independent practice entailed.

Insurance 8

Insurance Incentives System Supply Chain 8

Harvard Business Review

FEBRUARY 24, 2016

We were founded in 2005, and our cofounders, Aneel Bhusri and Dave Duffield who were both already highly successful entrepreneurs, understood that any successful culture would be built on a core set of values. How do you manage the evolution of your company’s culture, and hold on to what makes you great, even as you change and grow?

Technology 8

Technology Company Tools Information 8