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A Round Up of My Writing in July 2010

QAspire

Home Go to QAspire.com Guest Posts Disclaimer A Round Up of My Writing in July 2010 July 2010 – another spectacular month came to an end, and I didn’t notice that in frenzy of things going around. In case you missed reading any of my posts in July, here is a quick round up of all my writing in June 2010.

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Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

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A Round Up of My Writing in August 2010

QAspire

Home Go to QAspire.com Guest Posts Disclaimer A Round Up of My Writing in August 2010 August 2010 came to an end, and once again, I didn’t quite notice it in frenzy of everything going around. In case you missed reading any of my posts, here is a quick round up of all my writing in August 2010. Check out the feature.

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A Round Up of My Writing in June 2010

QAspire

Home Go to QAspire.com Guest Posts Disclaimer A Round Up of My Writing in June 2010 June 2010 - a brilliant month as far as blogging is concerned. So, I look forward to July 2010. In case you missed reading any of my posts, here is a quick round up of all my writing in June 2010. That was satisfying.

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Training Middle Managers On People Management Basics

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Training Middle Managers On People Management Basics Here is a simple idea: Whenever you have a new manager (project manager/departmental leader) joining in your organization, put him/her through a simple training program on how to manage people.

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Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

If your organization confuses loyalty and tenure there is trouble on the horizon…If your business rates tenure higher than performance as a measure for employee evaluation, it is time for you to consider updating your talent management practices and procedures. So, what’s wrong with tenure you ask?

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Managing Results by Defining “Deliverables” Early On

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Managing Results by Defining “Deliverables” Early On As professionals, we all are responsible for shipping stuff to our customers (internal or external). As a manager, it helps if you can clearly define what deliverable means. Check out the feature. Don’t Kill It!

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