Harvard Business Review

AUGUST 5, 2011

In 2002 Norman Bodek , "the godfather of Lean ," came to Technicolor's Michigan facility to teach its leaders about how to implement a front-line suggestion process. The top management team learned how to structure their time on the factory floor and how to listen. Attrition declined, saving on retraining.

Process 13

Process How To Attrition Operations 13

Harvard Business Review

SEPTEMBER 23, 2015

So we propose a three-step solution to properly value the office tending work that lubricates its operations: identify it; understand its impact; and find ways to assign it value. According to a 2006 SHRM report, increasing employee engagement not only saved one of Caterpillar’s European plants $8.8 Identify the tending work.

Bottom-up 8

Bottom-up Attrition Absenteeism Social Capital 8

Harvard Business Review

MAY 28, 2015

So I reached out to Brandon Webb, an innovative SEAL trainer/educator, and CEO of Force12 Media for real-world perspective on what industry could learn from a special operations sensibility. Before we redid the course, SEAL sniper school had an average attrition rate of about 30 percent. They are self-motivators.

Training 8

Training Education Incentives Leadership 8