HR Digest
JULY 22, 2022
If you’ve been in that situation where your employees throughout a certain week seem so productive and the next week, they are back to their usual selves, you might have experienced the Hawthorne effect in management. The Hawthorne effect in management has been observed many times, even when we had no idea what it was about.
N2Growth Blog
OCTOBER 1, 2010
In today’s post I’ll deal with a skill set that all successful CEOs excel at…managing board relations. What’s interesting to me is that of all the constituencies that CEOs must deal with, the relationship with a board of directors is among the easiest to manage.
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N2Growth Blog
MARCH 23, 2010
I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.
Lead on Purpose
DECEMBER 6, 2010
Product managers hold a unique position in the company: they depend on people from other groups, but they do not have managerial authority over those people (in most cases). Therefore, a product manager must earn the trust of people in the organization and influence them to do their jobs effectively and efficiently.
Leading Blog
JANUARY 30, 2011
Hay Group, a global management consulting firm, released its 2010 Best Companies for Leadership Study and Top 20 list. The study ranks the best companies for leadership around the globe and examines how those companies develop current and future leaders. See the complete PDF summary.
Lead on Purpose
NOVEMBER 30, 2010
A company’s success is ultimately a roll-up of all products and services selling for a profit. This seems straight forward, and yet in my experience company leaders too often lose track of this important goal. In most companies product managers have a lot of products and significant responsibilities.
Lead on Purpose
SEPTEMBER 27, 2010
“Manager&# is an interesting title. An account manager is different from a store manager. Even within the title of “store manager&# the scope and breadth of responsibility varies widely. The manager of a 7-Eleven has significantly different responsibilities than the manager of a Costco store.
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