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The Authenticity Trap for Workers Who Are Not Straight, White Men

Harvard Business Review

As I explain in my new book, Executive Presence: The Missing Link between Merit and Success , performance, hard work, and sponsors may get top talent recognized and promoted, but “leadership potential” alone isn’t enough to boost even the most qualified men and women into top jobs and prime opportunities.

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The Benefits of Hiring Your Best Customers

Harvard Business Review

Good leadership certainly helps, but more often than not, the organization will revert to business as usual. Along with Reed Hastings, Netflix’s founder and CEO, she wrote a PowerPoint presentation on Netflix culture. Nordstrom has increased its sales by 50 percent from 2010 to 2015 through both online and offline sales.