Remove 2010 Remove Development Remove Incentives Remove Wilde
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Why is it so darn easy to say NO?

Women on Business

What if service people were given incentives for the “yes” answers they gave to customers and were docked pay for their “no” answers? Happy clients that go wild about you because of the surprising way you serve their needs. Categories : customer service 2 Comments 1 Sandra Parrotto December 8th, 2010 at 8:08 am This is a great point.

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Why Google Fiber Is High-Speed Internet’s Most Successful Failure

Harvard Business Review

In 2010, Google rocked the $60 billion broadband industry by announcing plans to deploy fiber-based home internet service, offering connections up to a gigabit per second — 100 times faster than average speeds at the time. PM Images/Getty Images. Seen through that lens, Google Fiber succeeded wildly.

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U.S. Digital Infrastructure Needs More Private Investment

Harvard Business Review

Much of that success can be credited to what Congress both did and did not do as part of the Recovery Act, and in particular to the National Broadband Plan (NBP), which the Federal Communications Commission published in early 2010. Providing policy incentives that encourage private investment has proven to be the far superior approach.