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Driving Front Line Innovation in Health Care

Harvard Business Review

But even as she gained status by getting her PhD and becoming a clinician scientist, she came up against persistent bureaucratic and organizational barriers to innovation. The resulting system has three major components: An Innovation blueprint detailing the types of innovations the organization wants to encourage.

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The Lure of China's Public Sector

Harvard Business Review

million university graduates entered the job market in 2010 , up from one million in 1999. Especially telling: 57% of the Chinese women university graduates surveyed for our book Winning the War for Talent in Emerging Markets rated the public sector as an attractive job option. More than 6.4

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Use Your Customers as Ethnographers

Harvard Business Review

When it comes to discovering unmet customer needs and innovation opportunities, there’s no substitute for in-the-moment, in-context observation for making meaning out of the complex weave of emotion and rationality that drives consumer behavior. Why use them? And you don’t need a Ph.D.