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The Authenticity Trap for Workers Who Are Not Straight, White Men

Harvard Business Review

And, according to CTI’s recent research into women in science, engineering, and technology , women in these male-dominated industries feel they have to change the way they communicate, dress, and behave in meetings to survive in a testosterone-suffused environment. Diversity Managing yourself'

EPS 8
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The Benefits of Hiring Your Best Customers

Harvard Business Review

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.