QAspire Blog: Practical Insights on Quality, Management.
QAspire
AUGUST 10, 2010
Home Go to QAspire.com Guest Posts Disclaimer In Pursuit Of “Customer Delight”: Getting The Basics Right A lot of companies have the phrase “delighting our customers” in their well-crafted mission statements and quality policies. By Kapil, August 11, 2010 @ 9:30 am Tanmay, Great Points on achieving customer delight.
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