Skip Prichard

JULY 15, 2019

process improvement methodologies or the revenue and profit implications of his or her work—then he or she might have created an innovative way to review his or her work (a checklist, maybe?) Unfortunately, it didn’t have the market share head start enjoyed by Fitbit (launched Tracker in 2008) and Jawbone (launched UP in 2011).

How To 76

How To Middle Management Innovation Technology 76

Harvard Business Review

MAY 23, 2018

Recall that Nokia dominated the mobile and smartphone markets in 2007-2008 when Apple launched the iPhone and Google the Android operating system. The new rivals revolutionized customer expectations, causing Nokia’s Symbian operating system to become outdated. Practice #1: Increase trust by defining new conversational norms.

Strategy 8

Strategy Analysis Operations CFO 8

Harvard Business Review

NOVEMBER 19, 2018

Using our robust data archive system which captures electronic health record, medical and prescription claims, and other information, we create dashboard displays for use by leadership, operational teams, and clinicians to reveal population-level trends and identify patients and clinicians for targeted interventions.

System 10

System Health Care Review Focus Group 10

Harvard Business Review

OCTOBER 28, 2013

trillion US$ in 2012 with respect to 2011 and still remains below 2005-2007 precrisis figures. In particular, for each affiliate we recorded its location as well as the variation of the parent company’s equity stake in such affiliate in 2012 with respect to 2011.) outside of the home region).

Globalization 8

Globalization Operations Report Document 8

Harvard Business Review

JANUARY 6, 2012

In 2012 the rise in consumer activism and mobility, the Occupy movement, 24-hour accountability (thanks to social media), and global resource depletion will force every enterprise, large and small, to make CSR a focal point. in operating income, while companies with lower levels declined 32.7% (Towers Watson).

Supply Chain 16

Supply Chain Company Strategic Planning Bottom-up 16

Harvard Business Review

JUNE 2, 2016

On Google’s earnings call for the first quarter of 2006 – more than a year before the iPhone was released and more than two years before the release of the first Android-operated smartphone – CEO Eric Schmidt went out of his way to talk about mobile. Perhaps by 2012 it was already too late. That makes sense.

CEO 8

CEO Content Long-term Operations 8

Harvard Business Review

APRIL 28, 2017

In the fictional world of the video game Watch Dogs , you can play a hacktivist who takes over the central operating system of a futuristic, hyper-connected Chicago. On April 8, hackers set off 156 emergency sirens in Dallas, Texas , disrupting residents and overwhelming 911 operators throughout the day.

Decentralization 10

Decentralization System Technology Operations 10

Harvard Business Review

JULY 15, 2013

everyone met to review the prior day, and what they would do that day. everyone met again to review what they''d done. To spread the new culture more broadly, management decided to form another cross-functional team (a "Little Big Room") to define tenets about how they would operate. General Electric Operations Strategy'

Insourcing 8

Insourcing Operations Offshoring Engineering 8

Harvard Business Review

NOVEMBER 4, 2014

The 2014 DHL Global Connectedness Index that one of us (Ghemawat) prepares with Steven Altman, and that was released on November 3, indicates that global connectedness started to deepen again in 2013 after its recovery stalled in 2012. Specifically, are companies from advanced economies failing to keep up with the big shift?

Globalization 9

Globalization Altman Sample Analysis 9

Harvard Business Review

SEPTEMBER 28, 2012

The 15th Annual PWC Global CEO Survey (2012) section titled "The Talent Challenge" focused on the impact talent recruitment and retention has on business growth and competitive differentiation. In June, it was reported that Apple's new mobile operating system, iOS6, will include gay and lesbian couple icons as emoticon selections.

Advertising 17

Advertising Market Segmentation Diversity Chemicals 17

Harvard Business Review

NOVEMBER 11, 2013

The ongoing program has allowed Mayo to do the following: Review and approve (or reject) quality-improvement projects (QIPs). Review and approve QIPs. A quality review board assesses QIPs. Each QIP submitted to the quality review board is required to document the rubric shown in Table 1 and scored accordingly.

Quality 8

Quality Mayo System Six Sigma 8

Harvard Business Review

AUGUST 20, 2014

To do so, it had to come up with a brand of management all its own, centered around “people analytics,” a quantitative approach to hiring and operations. Earlier this year, Google’s SVP of People Operations, Laszlo Bock, wrote about its latest “people analytics” experiment. What Google could do better.

IPO 14

IPO Management Engineering Innovation 14

Harvard Business Review

DECEMBER 26, 2014

Pressuring physicians to maximize the number of patients they see and minimizing the time they spend with each is one of five counterproductive mistakes that health care providers often make in trying to reduce costs — the subject of a recent article in the Harvard Business Review.

Cost 13

Cost Class Compliance Maturity 13

Harvard Business Review

DECEMBER 10, 2012

Milliken for the Academy of Management Review and Stern Business pegged fear — and the resulting silence when employees operate within a culture of fear — as the biggest roadblock to innovation. A recent survey by the Robert Half Group confirms that in 2012, the problem remains. What makes employees afraid?

Innovation 9

Innovation Survey Policies Loyalty 9

Harvard Business Review

JUNE 6, 2017

From 2007-2011, forced turnovers due to ethical lapses were 3.9% From 2012-2016, that figure rose to 5.3% — while that might sound small, it’s a 36% increase. in 2012–16), in Western Europe (from 4.2% in 2012–16), in Western Europe (from 4.2% and Canada (from 1.6% to 8.8%). and Canada (from 1.6%

Ethics 8

Ethics CEO Chief Executive Officer Supply Chain 8

Harvard Business Review

NOVEMBER 4, 2014

The 2014 DHL Global Connectedness Index that one of us (Ghemawat) prepares with Steven Altman, and that was released on November 3, indicates that global connectedness started to deepen again in 2013 after its recovery stalled in 2012. Specifically, are companies from advanced economies failing to keep up with the big shift?

Globalization 8

Globalization Altman Sample Analysis 8

Harvard Business Review

JANUARY 15, 2014

I fundamentally rejected that assumption, so I began a tour of our operations. We toured mines on four continents, studying global best practices in safety, and we also visited industrial operations outside the mining sector. Change management Operations Organizational culture' Our work has made a huge difference.

Operations 8

Operations Industry CEO Bottom-up 8

Harvard Business Review

DECEMBER 14, 2011

2011 will be remembered as the year of the Arab Spring, when a generation found its voice on the streets of Tunis and Cairo. It saw 5% annual growth for nearly a decade before the global recession, and the International Monetary Fund reports that it's growing strongly again — about 5% in 2011.

Class 15

Class Globalization Survey Cooper 15

Harvard Business Review

JUNE 27, 2012

Tim Cook took over as CEO in 2011. To this day, Cook continues as one of the best when it comes to operational excellence. It's fascinating to watch where Cook has spent his time at work so far in 2012. During the past few months, two troubling fault lines have surfaced at Apple — one at the top and another at the bottom.

Supply Chain 15

Supply Chain Retail PR Industry 15

Harvard Business Review

OCTOBER 17, 2016

But do CEOs also affect how their employees make choices in areas not directly related to firm operations, such as politics? Let’s look at one example: In 2012 Robert E. CEOs have a profound impact on the firms they run, affecting how their employees interact with customers , suppliers , and among themselves.

Politics 8

Politics CEO Sample Influence 8

Harvard Business Review

AUGUST 9, 2012

The Conference Board's 2012 CEO Succession Practices study recently found that the average tenure of a departing CEO has declined from 10 years in 2000 to 8.4 years in 2011. In 2011, 19.2 Indeed, research shows that the average tenure of the CEO has declined, proving that long-term leadership may be an outdated standard.

CEO 14

CEO Long-term Bond Succession 14

Harvard Business Review

NOVEMBER 12, 2013

Between April 2011 and February 2012, our preliminary data suggest that patients cared for by a team with a PN (matched for age, case-mix group, and resource intensity level) experienced shorter actual length-of-stay (LOS)/expected LOS ratios compared to those not exposed to a PN. The Evidence. The Next Steps.

Health Care 8

Health Care Constraint Follow-up Survey 8

Harvard Business Review

MARCH 22, 2013

They are fiercely focused on operations, because they know that's how money is made or lost. By innovating, operating efficiently, and exploiting market niches, Zhang has confronted well-established manufacturers of the North on their own territory and used his success there as leverage to win in the global game.

Globalization 15

Globalization Chief Financial Officer Class Licensing 15

Harvard Business Review

MAY 9, 2013

Today, the environment in which businesses must operate has become consistently inconsistent and predictably unpredictable. That reaction was in clear contrast to the reaction of businesses and the markets in 2011, when the debt ceiling debacle actually caused markets to dip significantly. Dun & Bradstreet Credibility Corp.

Uncertainty 8

Uncertainty Long-term Dunning Stress 8

Harvard Business Review

OCTOBER 25, 2013

In the US alone, sales grew 40 percent in 2012. By 2011, Chobani was the number-one yogurt brand in America. Sales in the US have eclipsed those in the UK, and the company posted a 26 percent increase in 2011 and 15 percent increase in 2012. billion in eight years. In five years, the company held over half of the U.S.

Apparel 8

Apparel Brand Sports Advertising 8

Harvard Business Review

OCTOBER 19, 2012

And the timing is so awkward: In January 2011, a survey showed that Windows was the most-desired operating system among consumers intending to buy a tablet, with 45% of U.S. Just nine months later, that percentage had fallen to 25%, and by August 2012 it was 18%, as Apple’s and Android’s mindshare expanded.

Forrester 8

Forrester Survey Policies System 8

Harvard Business Review

SEPTEMBER 18, 2012

A McKinsey study released in May 2011 stated that, by using Big Data to the fullest, retailers stood to increase their operating margins by up to 60% — this, in an industry where net profit margins are often less than 2%. Independent retailers are savvy operators and are eager to join the fray if given the opportunity.

Retail 15

Retail Brand Marketing Industry 15

Harvard Business Review

FEBRUARY 24, 2012

Seed-stage financing for technology start-ups fell from 16% of total annual private equity investment in 1995 to just 1% in 2002 and recovered to only 4% in 2011, according to data compiled by PriceWaterhouseCoopers and the National Venture Capital Association. In total the iTulip community led the round with $2 million in January 2012.

Finance 9

Finance Due Diligence Contract Manufacturing Supply Chain 9

Harvard Business Review

MAY 16, 2014

The central battle pits Apple against everyone and everything involved with Android, Google’s open source operating system. Motorola (owned by Google since 2011) is suing and being sued by everyone. Last month, the court reversed an eminently sensible 2012 ruling by federal appeals judge Richard A. And so Apple has.

Outsourcing 9

Outsourcing Software Industry Construction 9

Harvard Business Review

JANUARY 29, 2015

CEO Jeff Immelt declared in 2011 that GE needed to become a software and analytics company or risk seeing its hardware products become commodities as information-based competitors took over. Bill Ruh was selected in 2011. GE started on one floor of a large office building in 2012 and has grown to take over all five floors.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

JANUARY 20, 2015

In 2011, the company partnered with mobile carrier Docomo to offer customers a series of innovative insurance products under the banner One-Time Insurance. In January 2012 , the company also launched One Day Auto Insurance – a new kind of auto insurance that can be purchased on mobile phones. Thus, in 2012, Luminar was born.

Business Model 8

Business Model Insurance Technology Audience 8

Harvard Business Review

JANUARY 28, 2014

Physicians and nurses from other departments congregated in the main Radiology reading room to review CT scans and X-rays to make rapid-fire diagnoses. intensive care units, nearly equal to the lives taken annually by breast cancer; In a review of 25 years of U.S. at least 500,000 missed diagnostic opportunities occur at U.S.

Cost 8

Cost Health Care System Software 8

Harvard Business Review

JUNE 20, 2014

When Deborah DiSanzo took over as CEO of Philips Healthcare in May 2012, she knew that engineering would continue to drive innovation. And as such, marketing is involved with the business reviews, strategy sessions, and financial reviews too.”. As she put it, “Our markets are going through dynamic change.

CEO 8

CEO Marketing Hotels Long-term 8

Harvard Business Review

APRIL 9, 2013

The news wasn''t terribly surprising as 2012 had been a challenging year: sales were down by $4.3B, the company lost close to $1B, and its stock price dropped by more than 50%. It can''t revert to its past strategy because the chain was spiraling downwards before hiring Ron Johnson in late 2011. So now what should J.C.

Merchandising 8

Merchandising Discount Retail Price 8

Harvard Business Review

MARCH 8, 2012

The Indian government sponsored the introduction of 3G services in 2011 with a $30 billion spectrum auction. Further, we'll see a roll-out of 4G wireless services across the country in 2012. One publicly traded company, OnMobile , an operator of premium SMS services, now does business in 52 countries around the world.

Venture Capitalist 13

Venture Capitalist Entrepreneur Conference Wireless 13

Harvard Business Review

MAY 23, 2012

The tick-borne illness kept JPMorgan Chase's Ina Drew out of the office for extended periods in 2010 and 2011. That discord in 2010 and 2011 contributed to the chief investment office's losing trades in 2012, the current and former bankers said. So it was Lyme disease that did it!

Management 10

Management Risk Management Competitive Intelligence Hedge 10

Harvard Business Review

JANUARY 22, 2015

million subscribers, not far off our 2012 prediction that there were at least 40 million U.S. The success Netflix is enjoying was far from certain if you recall the summer of 2011. This allows you to better manage operating and capital expenses. business ended 2014 with 39.1 It can also improve working capital.

Business Model 8

Business Model Loyalty Brand Price 8