Modern Servant Leader
JANUARY 20, 2012
During the financial earnings call, CEO Gary Kelly , CFO Laura Wright and Executive VP Robert (Bob) E. Question: What other businesses exemplified servant leadership in 2011? Southwest Airlines ( LUV ) announced the 39th consecutive year of profitability yesterday. Improved Results by Acquired AirTran.
Harvard Business Review
AUGUST 15, 2013
They resist getting their hands dirty alongside the CIO, even though many of them will readily get down into the mud of a balance sheet with the CFO or strategize the details of global brand issues with the CMO. Data breaches are on the rise, with a 44% increase in the number of records exposed from 2011 to 2012. million records).
Harvard Business Review
JUNE 4, 2013
How about this, the boardroom version of Sophie''s Choice: "Who would you rather fire, the CFO or the CSO?". When Sony ''s customer database of 77 million customers was exposed in 2011, the immediate repair cost was estimated at 14 Billion Yen ($171 million), and the brand tarnish lingers.
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