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Why Porter's Model No Longer Works

Harvard Business Review

But instead of spending hours in Best Buy or on Amazon comparing configurations and assembling the parts you needed, you could signal what you wanted and a company would create it for you. While social media doesn't shift Porter's model , the social era surely does. But the social era can — and will — be more than that.

Porter 17
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The State of Strategy Consulting, 2011

Harvard Business Review

The days when you could make a living responding to companies' discovery of strategy, as in "Gosh, we gotta get ourselves one of those," are gone with the 1970s (or maybe the 1990s in the "developing world"). Strategy has triumphed, the installed base is huge, no self-respecting company would be without one. Monitor & Co.,

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HBR's Best Videos, Infographics, Podcasts, and Slideshows of 2011

Harvard Business Review

Our most-read slideshow in 2011 was " Difficult Conversations: Nine Common Mistakes." Our most-watched video was " Rethinking Capitalism " with Harvard Business School professor Michael Porter. The Good Company: Then and Now. How Retailers Are Reinventing Shopping. Audio podcast. Business Wasn't Always the Villain.

Video 15
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Rules For the Social Era

Harvard Business Review

"This business model is right for a company selling Purina Dog Chow, circa 1970.". Facebook, KickStarter, Kiva, Twitter, and other companies thriving in the social era are operating by the rules of the Social Era. But too many major companies — Bank of America, Sony, Gap, Yahoo, Nokia — that need to get it, don't.

Banking 16
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3 Steps to Break Out in a Tired Industry

Harvard Business Review

Michael Levie, a seasoned hotel executive, and Rattan Chadha, a successful retail entrepreneur, were having dinner. In both 2010 and 2011, TripAdvisor voted citizenM “The Trendiest Hotel in the World.” The topic of conversation was the hotel industry. As they put it, “a mix of explorer, professional, and shopper.”

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18 of the Top 20 Tech Companies Are in the Western U.S. and Eastern China. Can Anywhere Else Catch Up?

Harvard Business Review

These gold coasts are home to nine of the top 10, and 18 of the top 20, internet companies, as measured by market capitalization. The leading companies in online search, social media, and e-commerce are all based in one or the other of these two regions. Winner-take-all economics favored the companies in the U.S. Insight Center.

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Retail Revolution: We Ain't Seen Nothing Yet

Harvard Business Review

Last week, I moderated a "Super Session" at this year's annual National Retail Federation " Big Show." Powered by local, mobile, and social media, online retail is becoming something that no long-time, card-carrying NRF member might reasonably have anticipated. Ultra-Specialization: Ultra-specialist sites unlock latent demand.

Retail 15