Strategy Driven

JULY 20, 2012

The source of much of this faulty information is client service personnel, who ultimately are not in an objective position to gather and share unbiased feedback, due to factors such as personal client relationships and potential conflicts of interest. Obtain candid, timely ‘voice of the client’ feedback.

Analysis 50

Analysis Conflict of Interest Benchmarking Learning-by-Doing 50

Harvard Business Review

AUGUST 23, 2013

By joining the Head Health Initiative (a joint technology venture between the NFL and GE that focuses on detecting and preventing brain injuries), Plank is also not-so-subtly getting his foot in the league''s door — one that''s propped open by Nike (of course), which currently holds the contract to make NFL uniforms.

Price 8

Price Company Sports Advertising 8

Harvard Business Review

JUNE 14, 2013

Organizations constantly replace outdated computers, servers, laptops, copiers, and countless other types of electronic devices to keep up with technology and enhance worker productivity. Only a careful, objective examination of tracking data can confirm chain-of-custody — or reveal potential liability. billion in damages.

Risk Management 8

Risk Management Class Information Technology Banking 8

Strategy Driven

MARCH 11, 2011

Many of those investigating Enron had received campaign contributions from the company, yet kept maximum objectivity. There was a conflict of interest in alliance with Enron…not objective enough. Too many bought into the hype and lost objectivity. Several committees competed with each other for the spotlight.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57