Strategy Driven

OCTOBER 31, 2011

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Metrics 50

Metrics Conflict of Interest Uncertainty Follow-up 50

Strategy Driven

MARCH 21, 2011

How to start measuring the factors that are most critical to the success of the business and identify the metrics that express them. Most companies get metrics all wrong. Copyright 2007-2011 by StrategyDriven, Inc. Please consider the environment before and after printing this article. All rights reserved.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

N2Growth Blog

AUGUST 12, 2010

This in turn leads to a very focused, coordinated, and ultimately a very passionate work environment. Team building, group dynamics, talent management, leadership development, and any number of other functional areas are much more about clarity, focus, aligning expectations, and defining roles than creating equality.

Consensus 334

Consensus Team Building Blog Team 334

N2Growth Blog

NOVEMBER 23, 2010

The simple truth is that lowering standards is never a good thing in any environment. This is a leadership issue in which diversity, and the awareness of it, will play a key role in the development of future leaders. Interesting points about the metrics involved – good feedback for women leaderhsip bloggers.

Diversity 297

Diversity Blog Leadership Learning-by-Doing 297

Strategy Driven

MARCH 28, 2011

Even if your corporate culture leaves a lot to be desired, managers can create a localized environment that inspires your employees to achieve peak performance. You can only create environment. This is made easier with simple values-based performance metrics, with rewards tied, as closely as possible, to achieving those metrics.

Environment 70

Environment Covey Airlines Mission Statement 70

CO2

JUNE 29, 2010

Effective followership plays such an important role in the development of future leadership skills that freshman at all the United States service academies (the Air Force Academy, West Point, Annapolis, and the Coast Guard and Merchant Marine Academies) spend their first year in formal follower roles.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

OCTOBER 2, 2014

Starting in the late 1980s , academic researchers began to develop sophisticated predictive techniques to answer that question. Gerd Gigerenzer , director at the Max Planck Institute for Human Development in Berlin, has been making the case for decades that heuristics often outperform statistical models. Ergo: heuristics win.

Simon 11

Simon Retail Uncertainty Apparel 11

Harvard Business Review

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Franchising 15

Franchising CEO Business Model Strategy 15

Strategy Driven

JUNE 20, 2011

Leaders must develop an eye and ear for this weakness – and must try to listen for it in every conversation and look for it in every ops review. The right metrics will serve you in enormously useful ways. Copyright 2007-2011 by StrategyDriven, Inc. Please consider the environment before and after printing this article.

Team 50

Team Leadership Venture Capitalist Objective 50

Harvard Business Review

OCTOBER 2, 2014

Starting in the late 1980s , academic researchers began to develop sophisticated predictive techniques to answer that question. Gerd Gigerenzer , director at the Max Planck Institute for Human Development in Berlin, has been making the case for decades that heuristics often outperform statistical models. Ergo: heuristics win.

Simon 8

Simon Retail Uncertainty Apparel 8

Terry Starbucker

FEBRUARY 8, 2010

A few years ago my company started tracking a customer service metric, based on specific customer feedback. When we first started we more or less just “put it out there”, explaining the mechanics of the metric, the way it was compiled and scored, and setting a company goal. Here’s a specific example.

Succession 284

Succession Simon Metrics Tactics 284

Harvard Business Review

DECEMBER 9, 2015

The road map starts with creating an environment for frontline workers to imagine innovative new ways of delivering care. When I was CEO of ThedaCare in Wisconsin, we chose a medical-surgical unit at our Appleton Medical Center in 2007 as the place to develop an innovative process for caring for inpatients we dubbed Collaborative Care.

Health Care 8

Health Care Benchmarking Process Operations 8

Terry Starbucker

MAY 9, 2010

Hitting a metric just doesn’t do the same thing. When leaders experience failure in their groups, the environment will be far from jovial, but the opportunity to teach will be unequaled. we’re obsessed with metrics. if people enjoyed the learning process we wouldn’t need all these metrics.

Positioning 290

Positioning Learning-by-Doing Advice Metrics 290

Harvard Business Review

NOVEMBER 23, 2016

In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. Together we developed an agenda for change and put it into action. Insight Center.

Health Care 8

Health Care How To Operations Quality 8

Terry Starbucker

JANUARY 3, 2010

Make a mental note to recreate this “listening environment&# every time you are in the presence of your teammates. This approach also considers implications for the environment and results in pro?table Answer these questions NOW , take whatever corrective action is necessary, and give your team a better chance for success.

Leadership 418

Leadership Ethics Course Learning-by-Doing 418

Harvard Business Review

JANUARY 21, 2013

If you ask venture capitalists in Silicon Valley how they measure the success of business entrepreneurs, they would no doubt list off metrics having to do with fast growth: funding raised, people hired, customers acquired, revenue produced. The assumption is that company growth is good. I'm not sure either frame is right.

Venture Capitalist 9

Venture Capitalist Mentor Microfinance NGO 9

Harvard Business Review

NOVEMBER 1, 2011

But what should take the place of that alpha metric as a better indicator of economic health? Today, the Legatum Institute releases its 2011 Index, and we were eager to know what might have changed. We will continue to observe the new developments, and will strive to make the Prosperity Index as interesting and relevant as possible.

GDP 11

GDP Social Capital Globalization Entrepreneur 11

Harvard Business Review

OCTOBER 21, 2016

Managing risks therefore requires making investment decisions today for longer-term capacity building and developing adaptive strategies. Flooding in 2011 in Thailand, harmed 160 companies in the textile industry and halted nearly a quarter of the country’s garment production, increasing global prices by 28%.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Strategy Driven

DECEMBER 15, 2010

How do you optimize resources in poorly defined decision-making environments – or in cases where scenarios are well-defined or ineffective? Within this framework the purpose is to maximize or minimize, as appropriate, the performance metric in the objective by assigning values to the decision variables that satisfy the constraints.

Resources 50

Resources Process Constraint Objective 50

Harvard Business Review

MAY 24, 2017

Finding, developing, and retaining this talent is hard — so much so that the business press refers to a “war” for talent. For financial capital, the business world has developed concepts such as the opportunity cost of capital, which is reflected in a company’s weighted average cost of capital.

Human Capital 15

Human Capital Management Company ROCE 15

Harvard Business Review

JUNE 21, 2017

To this end, several efforts — including the Genomic Data Commons , ORIEN , and CancerLinQ — have been established to facilitate data sharing among clinicians and researchers and to create an open environment in which data sharing is more commonplace. Insight Center.

Metrics 8

Metrics Health Care Learning-by-Doing Education 8

Harvard Business Review

SEPTEMBER 20, 2017

As Darrell Rigby argued in a 2011 HBR article , every 50 years the retail industry goes through a major disruption. This is the environment in which Toys “R” Us thrived. Cash registers were plentiful and easy to find, and success was measured with metrics like sales per square foot and average size of transaction.

Retail 10

Retail Blue Ocean Strategy Mauborgne Comparison 10

Harvard Business Review

MAY 10, 2013

One of the dilemmas of firms in rapidly transforming environments is that their ownership structure may get in the way of making tough decisions. The pressure on the company by the investing community (among others) was so severe that it eventually split into two, Motorola Mobility and Motorola Solutions in January of 2011.

Venture Capitalist 8

Venture Capitalist Restructuring Competitive Advantage Short-term 8

Harvard Business Review

JANUARY 7, 2016

population growth between 2011 and 2050. Just as becoming a skilled manager didn’t happen in one workshop, becoming a competent participant in or a facilitator of racial dialogues also takes time and development. Today, minorities make up 37% of the United States population and will climb to 57% by 2060.

Management 8

Management Diversity Self-aware Long-term 8

Harvard Business Review

SEPTEMBER 24, 2013

One-year contracts hold our doctors accountable, with yearly performance reviews that include each doctor’s quality metrics, clinical outcomes, and research. To remain viable in today’s rapidly evolving environment, health care systems must reduce costs while continuing to improve quality and outcomes. The Cleveland Clinic’s Journey.

Health Care 9

Health Care Supply Chain Cost Quality 9

Harvard Business Review

JUNE 26, 2017

“I think we have a shot at building the best office building in the world” were the words Steve Jobs used to describe Apple’s new headquarters in 2011. When it comes to Apple Park, however, the metrics used to measure the reported $5 billion investment appear more complex and nuanced. Photo courtesy of Apple.

Real Estate 8

Real Estate Technology Hedge Project 8

Strategy Driven

SEPTEMBER 9, 2011

Many people do not typically think of metrics and accounting as roadblocks to innovation, yet you call these out as potential problem areas. Many conventional metrics we use to estimate value are based on faulty assumptions. New product development is such a big piece of building new business, or so we are told. Copyright 2011.

Innovation 50

Innovation NPV Business Model Constraint 50