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Do You Deliver Good Or Bad Customer Service? | Rich Gee Group

Rich Gee Group

I wanted my money back – I had the receipt, I had the merchandise in perfect condition, and virtually everything in the store was on sale at that time. P.S. Arc’teryx is still a great product, we will just purchase it at a different store. Leave a Comment Previous post: How To Start Fresh In 2011. Bad Customer!

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Why Tesco’s Strengths Are No Longer Good Enough

Harvard Business Review

If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. Ethics Global business Retail' Aldi UK sales grew from $6.3 billion to $8.6

Retail 11
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The Big Picture of Business – The Statistics Tree: Understanding Figures and What They Symbolize, Relating Directly to Your Business Success

Strategy Driven

One-third of the Gross National Product is sent each year toward cleaning up mistakes, rework, make-goods, corrective action and correcting defects. According to research conducted by the Ethics Resource Center: Employees of organizations steal 10 times more than do shoplifters. Failures are the surest tracks toward future successes.