Harvard Business Review

JANUARY 3, 2011

The big question for many leaders as they look toward 2011 is: "How can my company be one of them?". as an innovator, a value player, or an experience provider) and how it differentiates you from your competitors. Paul Leinwand is a Partner in Booz & Company's global consumer, media, and retail practice.

Strategy 15

Strategy Fixed Assets Competitive Advantage Long-term 15

Strategy Driven

JULY 13, 2011

Pharmaceutical companies have long needed deep scientific-innovation leadership capabilities but relatively few general managers. Retailers historically need trained stored managers, a few great merchandisers, and, in most cases, store staff with a customer service orientation. Copyright (c) 2011. About the Authors.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

DECEMBER 29, 2011

Our most-read slideshow in 2011 was " Difficult Conversations: Nine Common Mistakes." How Retailers Are Reinventing Shopping. Our contributors weighed in with their innovations (and innovators) to watch. Well, a girl can dream.). Video interview. The Tanning of America.

Video 14

Video Porter Charisma Customer Loyalty 14

Harvard Business Review

JUNE 2, 2017

The decisions, which were both unanimous, significantly scaled back the ability of patent holders to slow innovation by competitors, tipping scales that many legal scholars believe have become badly imbalanced. Taken together, the two cases will improve the innovation environment for companies in fast-changing industries.

Innovation 8

Innovation Supply Chain Software Productivity 8

Harvard Business Review

NOVEMBER 21, 2011

This blog post is part of the HBR Online Forum The Future of Retail. There are troubling signs for the country's retailers as Americans continue to slow down their spending and hunt for deep discounts. Most retailers are just hoping to eek out a slight increase over the year before. No one expects a blockbuster holiday season.

Tactics 15

Tactics Retail Discount Loyalty 15

Strategy Driven

MARCH 21, 2011

Hammer was also the author of The Agenda : What Every Business Must Do to Dominate the Decade as well as articles in the Harvard Business Review , The Economist , MIT Sloan Management and other publications. Copyright 2007-2011 by StrategyDriven, Inc. To read Michael’s complete biography, click here. All rights reserved.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

Harvard Business Review

JUNE 27, 2012

Tim Cook took over as CEO in 2011. Jobs was an innovator at heart. Put two-and-two together, and you simply see less innovation with Cook at the top than with Jobs. Employees on the factory floor and in the retail stores are on the move, and it's not a completely positive journey. Neither bode well for the future.

Supply Chain 15

Supply Chain Retail PR Industry 15

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. How did this happen?

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

OCTOBER 11, 2011

And Apple's share performance skyrocketed between the time we compiled the data and when he stepped down on August 24, 2011. Jobs' final scorecard for his entire tenure from 1997 to 2011 is: Country-adjusted total shareholder return: 6,682%. Steve Jobs combined creativity with discipline, and innovation with scale.

CEO 13

CEO Collins Long-term Analysis 13

Harvard Business Review

MARCH 19, 2014

In our research on change agents at the Phoenix Community of FCB Partners , we have found that there are three distinct challenges which require different kinds of change leaders: (1) transformational leaders, (2) innovation instigators, and (3) innovation managers. The Innovation Instigator. The Innovation Manager.

Balanced Scorecard 8

Balanced Scorecard Innovation Globalization Micromanagement 8

Harvard Business Review

APRIL 11, 2013

Penney''s CEO was a catastrophe — an assessment captured in the coverage of his ouster this week: "Former Apple Retail Guru Dumped;" "How Ron Johnson Made JCPenney Even Worse;" and my favorite: "I Am Become Ron Johnson, Destroyer of Worlds." Innovation Leadership Retail' Ron Johnson''s 17-month tenure as J.C. It''s true.

Merchandising 8

Merchandising Retail Gordon Price 8

Harvard Business Review

DECEMBER 2, 2013

Already in 2011 the Chinese spent more time on the Internet than watching TV , while in the U.S. In China, the five largest retailers account for only 10% of the total retail market , so most customers have to buy items in mom-and-pop stores. With such innovation and variety, that can only be a good thing for consumers.

Advertising 12

Advertising Retail Media Price 12

Harvard Business Review

JANUARY 26, 2011

In your address last night, Mr. President, you correctly noted that, "The first step in winning the future is encouraging American innovation." Here, too, start-ups are the driving engine of our nation's global innovation leadership. million patent applications waiting for review. Only entrepreneurs lack a voice.

Entrepreneur 15

Entrepreneur Venture Funding Policies Offshoring 15

Harvard Business Review

AUGUST 1, 2011

In this first leg of the HBR/McKinsey M-Prize for Management Innovation , we asked the most progressive thinkers and radical doers from every realm of endeavor to share a story, a hack, a disruptive idea, or an experimental design that illustrates how the web can help overcome the limits of conventional management and create Management 2.0.

Management 14

Management Innovation Storytelling Bottom-up 14

Harvard Business Review

MAY 8, 2015

Consumers go to retail stores to find out what is available at what prices—in other words, in large part, to get information. Rather than having stores in shopping centers, retailers will construct massive warehouses and home-deliver products directly. So robots will play a more important role in retail’s future.

Technology 8

Technology Retail Transportation Construction 8

Harvard Business Review

MARCH 19, 2012

Remarkably, the leading challenger is online retailer Amazon, with its Kindle Fire tablet. The innovation game is changing. The big difference is that the eReader market of 2007 was an open field; the tablet market of 2011 had a dominant giant. The most viable rival to Apple's iPad isn't produced by a traditional hardware firm.

Strategy 15

Strategy eBook Library Open-book 15

Harvard Business Review

MARCH 8, 2012

The Indian government sponsored the introduction of 3G services in 2011 with a $30 billion spectrum auction. It's a reflection of what's happening in the domestic retail space more broadly. Infibeam's founder projects growth of the retail economy from $400 billion today to $1 trillion by the end of the decade.

Venture Capitalist 13

Venture Capitalist Entrepreneur Conference Wireless 13

Harvard Business Review

SEPTEMBER 19, 2011

For 2011, it all added up to $4.8 According to chairman and CEO Timothy Smucker, 67, who is now stepping down to hand the jars to his younger brother Richard, 63, "Volume gains in the fruit spreads category were supported by investments in advertising and product innovation." billion in sales. That's a lot of PB&J.

Brand 13

Brand Strategic Fit Retail McKinsey 13

Harvard Business Review

DECEMBER 1, 2010

Even before Google bid $6 billion to buy Groupon, the online coupon startup, earlier this week, the media and businesses alike were trying to make sense of this innovative new promotional tool. His article "Ditch the Discounts" will appear in the January/February 2011 issue of Harvard Business Review.

Discount 15

Discount Price Tactics Budgeting 15

Harvard Business Review

DECEMBER 16, 2016

Back in 2011, the McKinsey Global Institute published a report on the transformational potential of big data—and it would take a supercomputer to process all of the articles that have appeared since then urging companies to get on board before some digital disruptor renders them obsolete.

Industry 8

Industry McKinsey Early Adopters Rate of Return 8

Harvard Business Review

JULY 13, 2011

Just a couple of weeks ago, I suggested in an article published in the European Financial Review that Groupon's business model suffers from some alarming weaknesses. Groupon does have a strong network externality effect, as its business relies on hundreds of representatives who sign up hundreds of retailers. But not so fast.

Business Model 15

Business Model Discount IPO Customer Loyalty 15

Harvard Business Review

APRIL 4, 2014

The tales of two companies, cell phone accessories retailer Cellairis and skin care products maker Rodan + Fields, illustrate the dangers of top-level strategic tinkering. They had the epiphany that they could use cheap retail space – the carts that sit in the middle of shopping malls – to sell mobile phone accessories, mostly cases.

Strategy 8

Strategy Wireless Company Retail 8

Harvard Business Review

JULY 19, 2017

In 2011, the average tenure dropped to 18 years. Industries dominated by information-rich assets (think publishing and music) were swept up in the early wave of internet innovation. The subsequent mobile revolution created challenges for retailers who found customers flocking to online alternatives. No industry is immune.

Technology 8

Technology Industry GDP Content 8

Harvard Business Review

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. Matthew Eyring , Chief Strategy & Innovation Officer of Vivint Inc.

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

OCTOBER 20, 2015

This popularity has enabled Heineken to raise admission prices by more than 60 percent since 2009 and increase retail sales per capita by 100 percent from 2009 to 2014. It consistently performs at the top of its category on attendance, guest satisfaction, retail sales per square foot and per capita, and yield on admission.

Brand 8

Brand Storytelling Trout Retail 8

Harvard Business Review

OCTOBER 28, 2013

Innovations like Amazon price checks, or changes to healthcare or shipping enabled by mobile phones, are becoming commonplace. Organizations need to enhance their design and capabilities to survive and stay competitive in a world where innovation matters more. Innovation Operations Strategy' Product Research and Development.

Innovation 8

Innovation Telecommunications Technology Entrepreneur 8

Harvard Business Review

APRIL 19, 2017

As Chad Syverson at the University of Chicago wryly noted in his 2011 round-up of the evidence on what drives productivity : “…no potential driver of productivity differences has seen a higher ratio of speculation to actual empirical study” than management. And while this study focused on U.S.

Skills 12

Skills Management Succession Bottom-up 12

Harvard Business Review

OCTOBER 26, 2011

Each local Goodwill designs their own programs to help job-seekers in their community, innovating as they see fit to help individuals and families. And even if you can't come to an innovative solution, for-profit organizations can help nonprofits directly — beyond your run-of-the-mill corporate social responsibility programs.

Business Model 10

Business Model Brainstorming Innovation Globalization 10

Harvard Business Review

MARCH 10, 2014

The Boston Innovation District’s meteoric real estate prices are pushing the very entrepreneurs who made the district sexy towards neighboring districts where rents have not tripled since 2010. With all the buzz around disruptive innovation as a driver of business success in recent years, it’s important not to forget this original meaning.

Venture Capitalist 8

Venture Capitalist Supply Chain Real Estate Entrepreneur 8

Harvard Business Review

AUGUST 15, 2013

While competitors like Compaq and IBM sold PCs through retailers, distributors, and resellers, Dell sold directly to its customers, offering highly customized PCs at a time when the cost of computers was high enough to still require significant tradeoffs. Dell''s success can be attributed in large part to its "direct model."

Rivkin 15

Rivkin Succession Short-term Case Study 15

Harvard Business Review

MARCH 29, 2012

A 2011 IBM study of over 3,000 CIOs revealed that CIO-CEO alignment is stronger than ever, with traditional companies aggressively investing in technology innovation. Big-box retailers, like Best Buy, now have large, fast growing e-commerce businesses. In recent years, incumbents have fought back.

Technology 14

Technology Venture Capitalist CIO ROI 14

Harvard Business Review

DECEMBER 16, 2010

These six ideas emerged in 2010 as powerful "innovation invitations" and seem sure to intensify in power and influence. They'll increasingly be a source of, and resource for, innovation differentiation in 2011, if not for your organization, then for the firm you most dread competing against. That's right. Contestification.

Innovation 16

Innovation Supply Chain Business Simulation Advertising 16

Harvard Business Review

JULY 22, 2015

With no official addresses, delivery of online purchases or local retail distribution near these people was almost impossible until the two companies entered into partnerships with local community groups to map these areas. Between 2004 and 2011, only 1.4% Innovative business models may be required. Take consumer credit.

Strategy 8

Strategy Insurance Transportation GDP 8

Harvard Business Review

AUGUST 11, 2014

Small businesses are also instrumental to our innovation economy; small firms produce 13 times more patents per employee than larger firms and employ more than 40% of high technology workers in America. In contrast, loans to larger firms have risen every year since hitting bottom in 2011, and are now up about 4% since that low point.

Technology 9

Technology Banking Class Real Estate 9

Harvard Business Review

APRIL 5, 2013

Everyone is familiar with the primary methods Gillette used to grow: It innovated via technology (with the Sensor, Mach 3, and Fusion razors), and in 2001 it formally expanded into the women''s leg shaving market with a new brand called Venus. For decades, the shaving market was men''s facial hair removal.

Price 8

Price Franchising Marketing CFO 8

Harvard Business Review

MARCH 22, 2013

By innovating, operating efficiently, and exploiting market niches, Zhang has confronted well-established manufacturers of the North on their own territory and used his success there as leverage to win in the global game. Our purpose in exporting is to establish a brand reputation.". They learn fast.

Globalization 15

Globalization Chief Financial Officer Class Licensing 15

Harvard Business Review

FEBRUARY 18, 2014

This is a true golden age for consumers, who are demanding innovation in both the packaging and pricing of content. Beyond consolidation, Comcast, along with other media incumbents, must find new ways to innovate products and services. As many as 15% of all Netflix customers watched it on the first day.

Technology 8

Technology Content Information Technology Franchising 8