Strategy Driven

MARCH 21, 2011

The modern corporation that has evolved as a result consists of many specialized functional departments, such as sales, engineering, marketing, manufacturing, operations, and finance. Getting a 50,000-foot picture of our operations illustrates outdated, cumbersome, inefficient processes. Copyright 2007-2011 by StrategyDriven, Inc.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

Harvard Business Review

MARCH 2, 2011

McKinsey teams are beavering away in places like the United Arab Emirates and the 'Stans — Turkmenistan, say, or Tajikistan — but they're as likely to be doing operations projects as pure strategy work. The most intense competition between consulting firms is for "whale" engagements.

Consultative 15

Consultative Strategy McKinsey Porter 15

Harvard Business Review

MARCH 3, 2011

This is where staff researchers review products that include kitchen and laundry appliances, cookware, coffeemakers, vacuum cleaners, recipes, and even bathing suits. But, in 2011, ours is a different world, which made me wonder: Were these Hearst facilities artifacts of a by-gone era? It was the Good Housekeeping Research Institute.

Productivity 12

Productivity Products Retail Telemarketing 12

Harvard Business Review

JUNE 27, 2012

Tim Cook took over as CEO in 2011. To this day, Cook continues as one of the best when it comes to operational excellence. Cook's public face is deeply and publicly connected to Apple operations, ranging from supply chain challenges in China to eating with employees in Apple's lunchroom. Neither bode well for the future.

Supply Chain 15

Supply Chain Retail PR Industry 15

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. billion to $8.6

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

JUNE 3, 2013

Our research (discussed in detail in a 2011 Harvard Business Review article one of us coauthored) distinguished between two basic types of acquisitions. Google''s buyout of Android also fits into this category, adding the licensing of telecom-operating software to its main business model of contextual advertising.

Advertising 8

Advertising Business Model Audience Retail 8

Harvard Business Review

SEPTEMBER 9, 2015

The bullwhip effect is the amplified response to demand signals as one moves “upstream” in the supply chain: from retailers to manufacturers to suppliers to commodity providers. Here’s a hypothetical illustration of the bullwhip effect: A retailer might experience an X% drop in sales owing to some external event.

Supply Chain 8

Supply Chain Retail Crisis Operations 8

Harvard Business Review

APRIL 9, 2013

Just as important, Johnson was trying to significantly change the retailer''s merchandise offerings and hence, its customer base. It can''t revert to its past strategy because the chain was spiraling downwards before hiring Ron Johnson in late 2011. From 2007 to 2011, the chain store''s operating profit dropped from $1.9B

Merchandising 8

Merchandising Discount Retail Price 8

Harvard Business Review

DECEMBER 14, 2018

Writing in the Sloan Management Review, Boston College professor Gerald Kane noted that 87% of executives surveyed indicated that digital technologies will disrupt their industries to a great or moderate extent. Starting in 2011, Mercedes chose to develop direct distribution capabilities for electric bicycle sales under its Smart brand.

Strategy 10

Strategy B2B Insurance Business Model 10

Harvard Business Review

DECEMBER 21, 2010

Although dampened somewhat by the economic climate and job uncertainty , the five+ weeks from late November through the end of the calendar year represent more than $500 billion in sales — or approximately 40% of the entire year's retail revenue in the U.S. — and even more for some kinds of businesses. What's your view?

Productivity 15

Productivity Products Supply Chain Airlines 15

Harvard Business Review

DECEMBER 16, 2016

Back in 2011, the McKinsey Global Institute published a report on the transformational potential of big data—and it would take a supercomputer to process all of the articles that have appeared since then urging companies to get on board before some digital disruptor renders them obsolete. Those disruptors are right around the corner.

Industry 8

Industry McKinsey Early Adopters Rate of Return 8

Harvard Business Review

SEPTEMBER 20, 2016

In 2011, we published an article in HBR examining the surprisingly rapid growth of African economies and consumer markets. Growth has slowed sharply among oil exporters and North African countries affected by the 2011 Arab Spring democracy movements—but the rest of Africa posted accelerating growth at an average annual rate of 4.4%

Globalization 8

Globalization Long-term GDP Marketing 8

Harvard Business Review

MARCH 8, 2012

The Indian government sponsored the introduction of 3G services in 2011 with a $30 billion spectrum auction. It's a reflection of what's happening in the domestic retail space more broadly. Infibeam's founder projects growth of the retail economy from $400 billion today to $1 trillion by the end of the decade.

Venture Capitalist 13

Venture Capitalist Entrepreneur Conference Wireless 13

Harvard Business Review

FEBRUARY 14, 2012

Facebook, KickStarter, Kiva, Twitter, and other companies thriving in the social era are operating by the rules of the Social Era. Most organizations operating today started when companies needed more operating capital. Many organizations still operate by Porter's Value Chain model , where Z follows Y, which follows X.

Banking 16

Banking Business Model Supply Chain Mass Marketing 16

Harvard Business Review

MARCH 22, 2013

They are fiercely focused on operations, because they know that's how money is made or lost. By innovating, operating efficiently, and exploiting market niches, Zhang has confronted well-established manufacturers of the North on their own territory and used his success there as leverage to win in the global game. They learn fast.

Globalization 15

Globalization Chief Financial Officer Class Licensing 15

Harvard Business Review

APRIL 18, 2014

The malfunction caused major delays shipping toys to retailers. Not surprisingly, many of those retailers refused to pay when the toys finally did arrive, too late for the holiday season. Then it cut general and administrative expenses and sales staff to contain operating losses.

CFO 8

CFO Venture Funding IPO Retail 8

Harvard Business Review

JULY 19, 2017

In 2011, the average tenure dropped to 18 years. Digital transformation forces wholesale change to the foundations of an enterprise — from its operating model to its infrastructure, what it sells, and to whom and how. In 1958, corporations listed in the S&P 500 had an average stay of 61 years. No industry is immune.

Technology 8

Technology Industry GDP Content 8

Harvard Business Review

NOVEMBER 6, 2018

“Meaning is the new money, an HBR article argued in 2011. Often, the people “in the trenches” (retail floor clerks, assembly line workers) have valuable insights into how operations can be improved. increase in annual operating profits.

Creativity 15

Creativity Report Conference Mentor 15

Harvard Business Review

JULY 17, 2015

The brand died a slow death, beginning when Blockbuster filed for bankruptcy in 2010 and then ultimately when its acquirer, Dish Network, decided to shut down all video rental operations in 2013. But by the 1990’s, big box retailers had taken over the market and the Service Merchandise brand no longer offered meaningful differentiation.

Brand 8

Brand Merchandising Retail Real Estate 8

Harvard Business Review

OCTOBER 6, 2016

The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. According to Stumpf’s testimony, a board committee became aware of the fraud “at a high level” back in 2011. Even now, Stumpf adamantly refuses to hear criticism of the bank’s culture.

Banking 10

Banking Committee Leadership Ethics 10

Harvard Business Review

MARCH 19, 2014

He arrived as President at Quaker Foods North America in 2011 to find a strong, trusted brand with nutritional oatmeal products, but he knew there was an opportunity to build upon the legacy of this iconic brand. The behavioral assessment is for self-development, not performance reviews. Jose Luis Prado is a good example.

Balanced Scorecard 8

Balanced Scorecard Innovation Globalization Micromanagement 8

Harvard Business Review

FEBRUARY 29, 2012

You might simply Pinterest the elements you liked, including information about your space or noise limitations ("One-bedroom apartment on busy street in New York," or "suburban space that needs stuff protected from little kids"), and then have a retailer give you a personalized, optimal configuration. By using the rules of the social era.

Porter 17

Porter Mass Marketing Supply Chain Retail 17

Harvard Business Review

SEPTEMBER 19, 2011

For 2011, it all added up to $4.8 This strategy reflects the " create, operate, trade " principle of Richard Foster, the former McKinsey executive who (full disclosure) is now lead board member at Innosight. Shareholder returns matched profits exactly, at a compound 14%. billion in sales. That's a lot of PB&J.

Brand 13

Brand Strategic Fit Retail McKinsey 13

Harvard Business Review

JUNE 20, 2014

And as such, marketing is involved with the business reviews, strategy sessions, and financial reviews too.”. That process incorporates operations, customer service, R&D, clinical specialists, sales, supply chain operators, and service teams. Informal practices can be even more helpful. That was very helpful.”.

CEO 8

CEO Marketing Hotels Long-term 8

Harvard Business Review

DECEMBER 13, 2013

I should know: Many of my former colleagues, friends, and family members mentioned these stereotypes in 2011 when I accepted a job helping launch a new publication covering the business aspects of this emerging sector. Technology, marketing, retail, HVAC, construction, and manufacturing pros. And more are joining every day.

Industry 10

Industry Retail Banking Brand 10

Harvard Business Review

MAY 8, 2017

Some companies that made the list were obvious choices; for example, the biggest online retailer now gets most of its profit from cloud services (Amazon). While Amazon has expanded its core retailing platform into new categories, such as food and streaming content, in parallel it has built the world’s largest cloud computing enterprise.

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

JUNE 26, 2014

There is no fee charged to retailers who use it and no exorbitant interest rates lying in wait for consumers. retail businesses lose about $40 billion annually because of the theft of cash alone. This cost is also disproportionately borne by mom-and-pops, many of which operate in poor neighborhoods and rural areas.

Cost 8

Cost Transportation Banking Retail 8

Harvard Business Review

OCTOBER 26, 2011

National and international corporations that already have a strong company culture and identity are well suited to incorporate the principles of social entrepreneurship into their business operations, or to partner with social enterprises. By leveraging an existing infrastructure and identity, corporations can increase their impact.

Business Model 10

Business Model Brainstorming Innovation Globalization 10

Harvard Business Review

OCTOBER 28, 2013

These approaches show how companies are going beyond simply establishing an outpost in Silicon Valley to creating, instituting and sustaining different “operating models.”. Honda launched Honda Silicon Valley Lab (HSVL) in 2011 to partner with talented entrepreneurs and tech companies to create cutting edge products and services.

Innovation 8

Innovation Telecommunications Technology Entrepreneur 8

Harvard Business Review

MARCH 22, 2013

They are fiercely focused on operations, because they know that's how money is made or lost. By innovating, operating efficiently, and exploiting market niches, Zhang has confronted well-established manufacturers of the North on their own territory and used his success there as leverage to win in the global game. They learn fast.

Globalization 8

Globalization Chief Financial Officer Class Licensing 8

Harvard Business Review

MAY 20, 2013

And in a departure from attitudes five or 10 years ago, most employees care more about ensuring that the business operations themselves are sustainable than they do about philanthropic activities, as shown in this chart. Yet many companies are missing the opportunity to fully engage their employees on this issue.

Metrics 9

Metrics Chemicals Simon Energy 9

Harvard Business Review

MARCH 31, 2015

While consumers are rightfully worried that their personal information may be compromised, shareholders and companies’ management have a wider set of concerns, including loss of intellectual property, operational disruption, decreased customer trust, tarnished brand, and loss of investor commitment.

Price 8

Price Long-term Banking Short-term 8

Harvard Business Review

MARCH 29, 2012

A 2011 IBM study of over 3,000 CIOs revealed that CIO-CEO alignment is stronger than ever, with traditional companies aggressively investing in technology innovation. Big-box retailers, like Best Buy, now have large, fast growing e-commerce businesses. In recent years, incumbents have fought back.

Technology 14

Technology Venture Capitalist CIO ROI 14

Harvard Business Review

MAY 28, 2018

Large companies in industries ranging from retail, to aerospace, to financial services are buying talent and technology to develop new digital capabilities and reinvent themselves quickly. Notably tech firms acquired an average 250 tech companies annually between 2002 and 2011 and 350 in the years since. Julian Watt/Getty Images.

Company 8

Company Business Model Price Technology 8

Harvard Business Review

OCTOBER 4, 2016

But it also has implications for areas outside of entertainment, such as marketing, fashion, tourism, and retail, where commercial AR apps have already been increasing in numbers and popularity. Pokémon Go hits all of these targets , and it offers useful direction for designing future AR games.

Tourism 9

Tourism Technology Content Fashion 9

Harvard Business Review

FEBRUARY 18, 2014

As weaker competitors fail to adapt, the remaining incumbents are likely to increase their market share, as for example when Circuit City and other electronics retailers closed in response to new competition from Amazon and other better and cheaper Internet retailers. Beyond ESPN, Disney owns, well, pretty much everything.

Technology 8

Technology Content Information Technology Franchising 8

Harvard Business Review

OCTOBER 21, 2013

A food company, for example, outfits vehicles with entire kitchens to demonstrate the most effective and creative ways to use its specialty food ingredients in food service operations. Many products can be complicated to operate or dangerous if used incorrectly, and a van can save a customer from traveling to a training center.

B2B 8

B2B B2C Education Travel 8