article thumbnail

Cutting Costs/Curtailing Services Can Produce Crappy Customer Service

Chart Your Course

If businesses take the time to invest in their employees and allow them to build relationships with their customers, they will see the rewards in greater profitability, customer loyalty and employee engagement. Meanwhile, 69 percent of businesses surveyed said their business had been negatively impacted from a bad hire.

Cost 206
article thumbnail

Glamorous Celebrity Deaths and Minimal Taxes in 2010 :: Women on.

Women on Business

However, since the new tax changes are only in effect from January 1, 2010 until December 31, 2012, we may face another estate tax controversy down the road. So at least in the short term, we have a solution to the estate tax dilemma.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Big Picture of Business: Goal Setting… An Important Part of Strategic Planning.

Strategy Driven

The Business Tree™ has 7 major parts… 5 primary branches, a trunk (6) and the base (7): The business you’re in. Running the business. Business development. No single branch (business component) constitutes a healthy tree. Study the organization’s core business. Business Development.

article thumbnail

The Big Picture of Business: Institutional Reviews Help Public Companies to Learn from the Downturn and Move Forward

Strategy Driven

The Business Tree™ has 7 major parts… 5 primary branches, a trunk (6) and the base (7): The business you’re in. Running the business. Business development. No single branch (business component) constitutes a healthy tree. Copyright 2007-2012 by StrategyDriven, Inc. Body of Knowledge.

Review 57
article thumbnail

INTERVIEW: Philip Morris International’s Charles Bendotti on Emerging Contemporary Workplace Culture

HR Digest

From 2000 until 2006, he served in various cross-functional roles in Marketing & Sales and Business Development in different markets of the Eastern Europe, Middle East & Africa, and Latin America & Canada Regions. PHOTO: PHILIP MORRIS INTERNATIONAL.

article thumbnail

How to Actually Put Your Marketing Data to Use

Harvard Business Review

Back in 2012, its intelligence analysts identified cloud computing as the number one strategic threat. They are in the same boat as Human Resource, where changing the title from personnel did little to foster strategic roles, or business development functions which often are regarded as “just sales.”

article thumbnail

A Couple Reasons to Smile About

Women on Business

These tax rates will remain in effect through 2012. Extends the repeal of phase-outs of personal deductions and limits on itemized deductions for higher income taxpayers through 2012. Extends certain middle class incentives and credits such as the Earned Income Credit and Coverdell Education Savings credit.