Harvard Business Review

JANUARY 10, 2013

This pact follows a February 2012 agreement between B of A, Citi, JPM, Wells Fargo and Ally with State Attorneys General and federal authorities to pay $26 billion for similar failings. billion to homeowners. Other banks are considering whether to join the agreement (e.g. Ally Financial and HSBC Holdings).

Finance 8

Finance Banking Press Release Pharmaceuticals 8

Harvard Business Review

NOVEMBER 1, 2016

bright- and dark-side personality, values, and reputation) and meaningful measures of organizational outcomes (culture, profits, turnover, etc.). Second, as a 20-year review from 1993 to 2012 showed, CEOs’ judgment affects key strategic and managerial processes , such as staffing, financing, and marketing decisions.

CEO 8

CEO Drucker Peer Review Reputation 8

Harvard Business Review

OCTOBER 30, 2015

These risks extend to a company’s reputation, its employee relations, its customer and shareholder relationships, its legal footing, and attainment of its business strategies. million in the 2006 off-year cycle to more than $300 million in the 2012 presidential cycle. Consider what Aetna faced in 2012. million to the U.S.

Politics 8

Politics Committee CPA Policies 8

Harvard Business Review

MAY 20, 2016

More than 25 years ago, William Sahlman wrote the HBR article “Why Sane People Shouldn’t Serve on Public Boards,” in which he compared serving on a board to driving without a seatbelt, that it was just too risky—to their time, reputations, and finances—for too little reward.

Execution 8

Execution P&L CEO COO 8

Harvard Business Review

SEPTEMBER 17, 2013

A 2012 industry survey asked top hospital leaders (CEOs, COOs, and others) what was necessary to improve the patient experience. Two, leadership rounds are an important means of exposing non-medical leaders in finance, operations, and other areas of the hospitals to the front lines of patient care.

Health Care 8

Health Care COO Operations Storytelling 8