Harvard Business Review

MAY 31, 2012

In the wake of its significant trading losses (now reportedly rising from $2 to $3 billion or more), JP Morgan can win back some of its lost reputation by transparently holding those responsible to account. Instead, the problems here involve, at a minimum, outsized losses and material harm to reputation.

CIO 8

CIO Committee Risk Management Banking 8

Harvard Business Review

MARCH 22, 2013

They are fiercely focused on operations, because they know that's how money is made or lost. Our purpose in exporting is to establish a brand reputation.". Its leaders studied the business intently and met with service providers, cargo companies, duty-free operators, vendors, and architects worldwide to learn what they could.

Globalization 15

Globalization Chief Financial Officer Class Licensing 15

Harvard Business Review

MARCH 30, 2016

Their programs focus on limiting the downside of reputational damage, not on the commercial upside of better stakeholder engagement. It measures the impact of these drivers across three horizons: the near-term financial impact, the long-term financial impact, and the impact on reputation. Apply world-class management.

Company 8

Company McKinsey Short-term Long-term 8

Harvard Business Review

SEPTEMBER 13, 2017

For slaughterhouses and retailers (Brazilian operations), we also projected positive benefits: $20 million to $120 million (0.01% to 0.1% Novo Campo, a program launched in 2012 by ICV, helps local ranchers produce sustainable and deforestation-free beef. Consumer-facing brands such as these are the most vulnerable to reputational risk.

Supply Chain 8

Supply Chain Net Present Value Retail Cost of Capital 8

Harvard Business Review

OCTOBER 26, 2012

However, our online behaviors are now also of interest to recruiters and employers, who are desperately trying to translate them into "digital reputations" and use them to find talent online. According to a 2012 survey by Jobsite, 54% of recruiters use Twitter, 66% Facebook, and a whopping 97% LinkedIn, as recruitment tools.

Reputation 10

Reputation Hotels Media Advertising 10

Harvard Business Review

JUNE 24, 2013

having sacrificed customer intimacy for increased operational excellence gains through widespread cost cutting, are well documented. Organizations worry about fine-tuning their operations to handle the typical situations. Toyota''s fiscal 2013 profits were more than four times its earnings in 2010, and three times 2012''s.

Organization 8

Organization Supply Chain Customer Intimacy Stress 8

Harvard Business Review

SEPTEMBER 12, 2017

Compare that to Whole Foods, whose latest 10-K filing makes far fewer references to price, and cites low prices not only as a clear risk factor, but also one which contributed to its recent declines in operating income and net income. When Johnson took over in 2012 the share price achieved a maximum of $42.44. Today it stands at $3.99.

Price 8

Price Retail Competitive Advantage Long-term 8

Harvard Business Review

OCTOBER 21, 2016

This can disrupt a firm’s ability to operate on schedule and budget. Of the respondents, 72% said that climate change presents risks that could significantly impact their operations, revenue, or expenditures. Since its launch in 2012, Flyknit has reduced 3.5 ” Improving risk management.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

JANUARY 29, 2015

GE started on one floor of a large office building in 2012 and has grown to take over all five floors. Melody Ivory , a User Experience Product Manager, told me, “I was about employee number 30 in February 2012. By June of 2012 we were close to 100. Operations Competitive strategy Technology'

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

MARCH 22, 2013

They are fiercely focused on operations, because they know that's how money is made or lost. Our purpose in exporting is to establish a brand reputation.". Its leaders studied the business intently and met with service providers, cargo companies, duty-free operators, vendors, and architects worldwide to learn what they could.

Globalization 8

Globalization Chief Financial Officer Class Licensing 8

Harvard Business Review

OCTOBER 27, 2014

In 2012 it was $1.9 Reputation: I asked money manager and author Meb Faber , who has for years been studying the strategies of successful hedge fund managers by looking at 13F filings (which detail their holdings), if he had any insight into Icahn’s success. Icahn won that playground tussle. He’s been winning a lot of them lately.

Hedge 8

Hedge Venture Capitalist Letter Reputation 8

Harvard Business Review

MAY 10, 2016

A potential barrier at the board level is that it is often considered improper for directors to become too involved in checking the day-to-day operations of a firm, even if they have the time and will to do so. This was illustrated in 2012 when Groupon’s board came under fire for the company revising its earnings.

Company 8

Company Committee CEO Chemicals 8

Harvard Business Review

SEPTEMBER 17, 2013

A 2012 industry survey asked top hospital leaders (CEOs, COOs, and others) what was necessary to improve the patient experience. Two, leadership rounds are an important means of exposing non-medical leaders in finance, operations, and other areas of the hospitals to the front lines of patient care. Customers Health Operations'

Health Care 8

Health Care COO Operations Storytelling 8

Harvard Business Review

JUNE 20, 2014

When Deborah DiSanzo took over as CEO of Philips Healthcare in May 2012, she knew that engineering would continue to drive innovation. That process incorporates operations, customer service, R&D, clinical specialists, sales, supply chain operators, and service teams. Who should lead our transformation?

CEO 8

CEO Marketing Hotels Long-term 8

Harvard Business Review

FEBRUARY 2, 2012

has a new "white paper" out with the rah rah title, " Financial Services: Safer & Stronger in 2012." For Bogle, that's because the company where he spent his peak earning years was structured as a mutual — owned by its customers and operated on their behalf. The largest U.S. Some of these for-profit advisers (Capital Group and T.

Finance 13

Finance Motivation White Paper Banking 13

Harvard Business Review

JUNE 13, 2016

In fact, this is the root of nearly all the mistrust that clouds the industry’s operations, relationships, and reputation.

Incentives 8

Incentives Pharmaceuticals Crisis P&L 8

Harvard Business Review

MARCH 9, 2015

heard arguments in a case pitting Apple against Samsung , one of hundreds in the all-consuming patent war that has plagued the smartphone and tablet industries since the late Steve Jobs famously declared “thermonuclear war” over the release of Google’s Android operating system. In the last U.S.

Innovation 8

Innovation Technology System Consensus 8

Strategy Driven

AUGUST 3, 2012

There is a sense that company operations are out of control. You have a good reputation and are awake to community obligations. Organizations are collections of individuals, team clusters, operating units, departments, management philosophies and ideologies. Copyright 2007-2012 by StrategyDriven, Inc. All rights reserved.

Review 57

Review Company Strategic Planning Industry 57

Harvard Business Review

MARCH 29, 2016

In medicine we’ve long operated under the mantra “doctor knows best.” Safeguarding one’s reputation comes down to avoiding embarrassment on the Internet. Owning your reputation. From 2012 to 2015, premiums have grown 52% slower than revenue billed by our growing ranks of outpatient physicians.

Review 8

Review Health Care Quality Cost 8

Harvard Business Review

DECEMBER 20, 2011

Doug Rauch, the former president of Trader Joe's, visited my Service Operations class at MIT last week. They also have high profits, low prices for their industry, excellent operational metrics, and a reputation for great customer service. This post is part of the HBR Forum, The Future of Retail.

Retail 15

Retail Human Capital Operations Class 15

Harvard Business Review

JUNE 25, 2015

Returns are defined by home runs, reputations are defined by singles. In 2012, Tesla had just over $400 million in revenue. During my time as an operator within SAP, I wish I’d truly appreciated these three things. Venture capitalists never expect their work to be repaid evenly. Just look to Tesla as an example.

Execution 8

Execution Venture Capitalist Software CRM 8

Strategy Driven

JUNE 22, 2012

Nothing – not even reputable films – should be judged only by fickle box office ratings. My analysis: If the founder is still active in the business and is accessible to customers, then the reputation is upheld. Doing nothing causes much more organizational damage than making mistakes while operating in good faith.

Brand 50

Brand Analysis Advertising Software 50

Harvard Business Review

SEPTEMBER 21, 2012

(Think of Franklin Roosevelt, who became famous for his radio-based " fireside chats ," or Ronald Reagan, whose easy-going style earned him a reputation as " the Great Communicator.") There's more to a successful presidential campaign than building a great communication operation.

Operations 15

Operations Media Long-term Open-book 15

Harvard Business Review

OCTOBER 30, 2015

These risks extend to a company’s reputation, its employee relations, its customer and shareholder relationships, its legal footing, and attainment of its business strategies. million in the 2006 off-year cycle to more than $300 million in the 2012 presidential cycle. Consider what Aetna faced in 2012. million to the U.S.

Politics 8

Politics Committee CPA Policies 8

Harvard Business Review

NOVEMBER 4, 2016

Adults in the United States spent, on average, 60 hours watching television news in 2012. Both in terms of operations and organization, this is certainly responsive to a more protectionist environment. Rebuilding the reputation of business may help with the broader challenge of protectionism. foreign affairs. in the U.S.,

Globalization 8

Globalization Education Policies Survey 8