HR Digest

MAY 1, 2019

The contribution of technology in improving customer experience is well documented, but little has been done in using it for enriching workplace experiences. Diane Gherson is a trailblazer when it comes to introducing agile technologies in the gamut of Human Resources. Digital technologies forced-disruption of all that.

Agility 90

Agility Self-aware Innovation Human Resources 90

Chartered Management Institute

DECEMBER 2, 2013

Big Data, and its close cousin the Internet of Things, are among the trendier terms of 2013. It often helps if the executive in charge is not from IT, but from operations or marketing, and that there are close links with customer-facing and other operational roles. Of course, Big Data has also created new concerns about privacy.

Leadership Styles 83

Leadership Styles Human Capital Ethics McKinsey 83

Skip Prichard

JUNE 3, 2020

When it finally came to my attention, I realized right away that large-scale, controlled experimentation would revolutionize the way all companies operate their businesses and how managers make decisions. For centuries, we’ve built and organized scientific and technological knowledge through testable explanations and predictions.

Power 95

Power Kahneman Open-book Learning-by-Doing 95

Harvard Business Review

JULY 15, 2016

The company filed for bankruptcy protection in 2012, exited legacy businesses and sold off its patents before re-emerging as a sharply smaller company in 2013. Kodak was so blinded by its success that it completely missed the rise of digital technologies. Don’t answer the question with technologies, offerings, or categories.

Technology 8

Technology Film Gilbert Business Model 8

Harvard Business Review

AUGUST 5, 2015

Investing in technology can help lift people out of poverty, and investments that use technology for development are good for business, creating millions of new customers. Using information and communications technology (ICT) for development is fairly common, but surprisingly, most digital divide projects don’t generate revenue.

Technology 8

Technology Globalization Project System 8

LDRLB

MAY 26, 2014

I think our principal observation was that what was happening was that disruptive innovations driven by largely information technology but lots of other technologies on the fringe here that are getting ready to exhibit the same kind of characteristics were entering the market in kind of this better and cheaper way.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Marshall Goldsmith

JUNE 28, 2017

Herminia Ibarra – Thinkers 50 #8 Management Thinker 2015-17, #1 Leadership Thinker 2013-15, Professor at London Business School, former professor Harvard, best-selling author of Working Identity: Unconventional Strategies for Reinventing Your Career. Mike Sursock – Head of Operations Group at Baring Private Equity Asia.

Executive Coaching 70

Executive Coaching Human Resources Magazine CEO 70

Women on Business

DECEMBER 20, 2012

I was recently asked to think about how 2013 trends will impact women in the work force and how women will impact the trends. As a female entrepreneur who has built a successful company over the past decade, I forced myself to look even further ahead and determine what might be coming, not just in 2013 but in the next five years or so.

Trends 265

Trends Power Simon Real Estate 265

Harvard Business Review

MARCH 8, 2018

In 2013, Google took a step towards understanding the intent of their users with the Hummingbird algorithm. Perhaps the least concerning implication is that there is systemic bias in our information feeds, that we operate in and are informed by tiny echo chambers. Of course, human curation is subject to bias too.

How To 14

How To Ethics Media Content 14

Harvard Business Review

MAY 23, 2018

We investigated this topic when we studied how Nokia executives dealt with the company’s severe strategic challenges between 2007 and 2013. Recall that Nokia dominated the mobile and smartphone markets in 2007-2008 when Apple launched the iPhone and Google the Android operating system. Not until there’s an option.

Strategy 8

Strategy Analysis Operations CFO 8

Harvard Business Review

JULY 9, 2014

Is there any aspect of your daily life and business that is not significantly affected by digital technology? years in 2013 from 60.3 Of course, age isn’t everything; nor is having a digitally-savvy non-executive director a guarantee of success for your digital transformation.). Not likely. in 2003, an all-time high. (Of

Business Model 8

Business Model Technology Long-term Risk Management 8

Harvard Business Review

MAY 21, 2014

New products are, of course, the province of R&D teams or research partners. The directors of Procter & Gamble, for instance, have established an Innovation and Technology committee; the board of specialty-chemical maker Clariant has done the same; and Pfizer has created a Science and Technology committee.

Innovation 8

Innovation Committee Charan Technology 8

Harvard Business Review

OCTOBER 15, 2014

For example, it took Umicore, a global materials technology group, five years (2002–2007) to lay the basis for its transformation from a commodity supplier of base metals into a premium provider of emission control catalysts, rechargeable battery materials and other value-added solutions. Allow time and persevere.

Company 10

Company Chemicals Short-term How To 10

Harvard Business Review

AUGUST 1, 2016

An estimated 21% of carbon emissions in the United States are attributable to companies, and yet to date there is scant research on how to make firm operations more efficient in terms of reducing pollution. However, the numbers suggest that getting employees to change their behavior could significantly impact climate change.

Hawthorne Effect 8

Hawthorne Effect Efficiency Metrics Incentives 8

Harvard Business Review

JUNE 8, 2016

In fact, that exact conclusion is one that Thierry Breton, CEO of the France-based information technology services firm Atos Origin, arrived at several years ago. ” That statement seems surprising coming from the CEO of a technology company employing over 70,000 people in more than forty offices around the world. percent to 7.5

Company 8

Company Stress Participative Wilde 8

Harvard Business Review

MARCH 11, 2016

These days, for studying anything related to online, 2013 is ancient history. Scratching our heads, we saw the Census tables showed that general merchandise stores — which is where they code Wal-Mart — had only $88 million in online sales in 2013. So we started digging. We pored over the surveys and documentation.

Merchandising 8

Merchandising Retail GDP Report 8

Harvard Business Review

JUNE 16, 2016

Our research and client engagement experience has shown us that generating strong returns from the digital sensors, wireless communications devices, digital cameras installed in buildings and other smart, connected devices does not come down to writing big checks or being technologically savvy. Operations in a Connected World.

Productivity 8

Productivity Products Wireless Technology 8

Harvard Business Review

SEPTEMBER 11, 2015

Today, many high-profile companies— Cisco , Google , IBM , Samsung , Siemens , Disney , Volkswagen and Deutsche Bank , to name a few—contain such roving consulting groups to help solve the most critical strategy and operations problems throughout the business. Exceed client expectations. Measure success.

Consultative 8

Consultative Team How To McKinsey 8

Harvard Business Review

SEPTEMBER 23, 2016

According to a 2013 CEB study , “only one in four HR organizations have effectively integrated their talent management practices…with the company’s strategic objectives.” A good example is Cognizant, a leading provider of information technology, consulting, and business process outsourcing services.

Talent Management 8

Talent Management Delegation Management Document 8

Harvard Business Review

MARCH 28, 2014

As a member of a start-up advisory program, I regularly hear pitches from aspiring technology entrepreneurs. billion IPO valuation in 2013) can be attributed to its continued focus on that target. They chart their own course and invite the world to navigate around them. Hyundai is an -er brand. How – personality.

Brand 9

Brand IPO Marketing Strategy Airlines 9

Harvard Business Review

JUNE 10, 2014

One representative example: April’s Education Innovation Summit , where more than 2,000 people energetically discussed how technology and markets are charting the future of education globally. The transformation in education technology and markets is happening with the business leaders and money-men of higher education barely present.

Real Estate 8

Real Estate Education Disruptive Innovation Asset Management 8

Harvard Business Review

JULY 29, 2014

Those conditions elevated the work of the finance function to the point that, today, the CFO helps to set the course of business, advancing an organization’s growth and improving its competitive position by identifying and resolving key financial constraints. Now compare that to the context and condition of today’s CHRO role.

CFO 10

CFO Charan Intangible Assets Human Resources 10

Harvard Business Review

DECEMBER 6, 2013

Andy O''Connell Justin Bieber's Involved, of Course The Rise and Fall of BlackBerry: An Oral History Businessweek For years, every CEO had a BlackBerry. The inventions, Antonio Regalado writes in Technology Review , range from automated cars to balloon-based data networks to images of keypads that can be projected onto a user''s hand.

CTO 8

CTO Apparel Ryan Proposal 8

Harvard Business Review

OCTOBER 11, 2016

” On the other hand is research about people’s preferences, like this 2013 study in the Journal of Environmental Psychology that, according to its authors, “categorically contradict[s] the industry-accepted wisdom that open-plan layout enhances communication between colleagues and improves occupants.”

Real Estate 8

Real Estate Travel Cost Sample 8

Harvard Business Review

JULY 24, 2017

We hired roughly 1,000 new employees in approximately 15 months to build our operations, human resources, compliance, and technology teams. (We We have hired more than 5,000 new employees since beginning the effort in late 2013.) Of course, the journey isn’t over. There simply is no finish line for culture.

Management 10

Management IPO Diversity Long-term 10

Harvard Business Review

SEPTEMBER 3, 2013

But I''ve just finished work on a new book with Paul Nunes on the new age of disruptive innovation (based on our March 2013 HBR article, " Big Bang Disruption "). Of course I agreed immediately, and met him, tail tucked firmly between legs, at a nearby coffee shop a few days later. Operations Research Strategy'

Cost 8

Cost Open-book Disruptive Innovation Conference 8

Harvard Business Review

NOVEMBER 5, 2013

The Boston Red Sox 2013 World Series championship will long be remembered as proof that you can turn around nearly anything. Others need a course correction while still profitable (Microsoft), or a momentum shift because of disruptive new technologies (newspaper companies). Turnarounds operate on several time frames.

How To 9

How To Airlines Open-book CEO 9

Harvard Business Review

SEPTEMBER 30, 2013

Hospital consolidation is on the rise , a trend that shows no signs of abating as providers try to streamline back-end operations and deploy big data analytics in hopes of improving outcomes and lowering costs. There are, of course, challenges. However these can usually be overcome through planning, technology, and tenaciousness.

Health Care 8

Health Care Gordon Travel Cost 8

Harvard Business Review

JANUARY 12, 2018

Companies are both operators and investors. These numbers represent more than three times as much as was invested in 2013. Companies in every industry can benefit from making more data and algorithm-based decisions in areas of internal operations and finance. 4 to $5 billion was invested by VCs in AI in 2016.

Consultative 8

Consultative Strategy Advice McKinsey 8

Harvard Business Review

JANUARY 27, 2014

In his article “ Why Conglomerates Thrive (Outside the U.S.) ” in the December 2013 issue of the Harvard Business Review , J. In our opinion, which of the two is the more successful depends on the context in which the business operates. Of course more often than not you would find out that such extreme customization is not profitable.

Social Capital 8

Social Capital Chemicals Industry Cost 8

Harvard Business Review

OCTOBER 10, 2013

In other words, what produces complexity is not so much the presence of many direct cause-effect links which operate with subtlety versus precision, but rather the presence of indirect, non-linear relationships between the variables, parts, and dimensions of the whole. We have come to rely much – too much? –

Senge 8

Senge Education Rogers Tools 8

Coaching Tip

JUNE 22, 2013

The entrepreneur takes risks but does not see himself as a risktaker, because he operates under the useful delusion that what he''s attempting is not risky. Hirschman and the power of failure" by Malcolm Gladwell in The New Yorker, June 24, 2013. These entrepreneurs thoroughly understand their technology. Sometimes huge amounts!

Entrepreneur 97

Entrepreneur Creativity Marketing Operations 97

Harvard Business Review

DECEMBER 22, 2014

America’s largest insurer, Allstate, announced plans to invest $1 billion in its India operations. In June 2013, Dallas-based Mary Kay exited from India after six years and over $20 million invested. Boeing is America’s largest exporter and the only American defense contractor to have crossed $2 billion in sales to India.

Venture Capitalist 11

Venture Capitalist Price Marketing Learning-by-Doing 11

Harvard Business Review

JUNE 4, 2014

After an unprecedented decade of growth, analysts wrote off 2013 as a year to forget for Apple. After all, it grew from $7 billion in 2003 to $171 billion in 2013 by entering established (albeit still-emerging) markets with superior products — something the model suggests is a losing strategy.

Industry 8

Industry Wireless Advertising Content 8

Harvard Business Review

DECEMBER 17, 2013

Also see psychologist Maria Konnikova’s 2013 Mastermind: How to Think Like Sherlock Holmes. Yet how do you actually do it, when life and livelihood generally depend on operating inside a box? The rhymes may be about social patterns, the impact of technology, or how nations tend to adapt. We all prize it. Study History.

Groupthink 8

Groupthink Emotional Intelligence Learning-by-Doing Hedge 8

Harvard Business Review

JULY 19, 2016

These include improving data-mining operations, helping with training, and making structured, repeatable tasks and processes far more efficient and less costly. And they are finding the tools increasingly useful, of course, in dealing with online customers.

Company 8

Company Insurance Call Center Bottom-up 8

Harvard Business Review

FEBRUARY 9, 2015

Its directors have turned over many times, of course, but Trian Fund Management, led by activist Nelson Peltz, is pressing for far more than a routine remake, demanding four seats of its own choosing at the table. With more than two centuries of making everything from gunpowder to nylon and Tyvek, Dupont Co.

Airlines 8

Airlines CEO Automotive Long-term 8