Harvard Business Review

MARCH 21, 2018

That’s because the “loyalty era” of marketing, as we’ve known it, is waning. Yet, according to recent consumer research from Kantar Retail, 71% of consumers now claim that loyalty incentive-programs don’t make them loyal at all. CVS Pharmacy, the retail pharmacy of CVS Health, offers another example.

Loyalty 10

Loyalty Marketing Apparel Maslow 10

Harvard Business Review

SEPTEMBER 4, 2015

Innovation is widely regarded as important to long-term business performance. So, to achieve higher performance, should company boards and investors choose CEOs with the expertise that would better qualify them to lead innovation? The data captured a 20-year period, from 1995 to 2014.

CEO 8

CEO Innovation Pharmaceuticals Merchandising 8

Harvard Business Review

DECEMBER 14, 2016

Consumer markets in the developing world are an enormous but still-untapped opportunity for companies seeking new sources of growth. The challenges – market development, product design, logistics, communication — deter many companies from even considering rural markets in developing countries. Worldwide, there are 3.4

Marketing 8

Marketing Brand Cost Retail 8

Harvard Business Review

OCTOBER 19, 2016

In 2015, for example, small food and beverage manufacturers drove nearly half of category growth , while the top 25 manufacturers could only take credit for 3%. For example, Breyers, the ice cream brand, recognized that the gelato market was booming, but that super-premium gelatos were selling for 2.5

Mass Marketing 8

Mass Marketing Marketing Price Brand 8

Harvard Business Review

DECEMBER 23, 2015

The year 2015 was a pivotal time when humanity turned more decisively toward building a thriving and sustainable world. Here are eight cross-cutting themes and stories from 2015 that are driving us toward a sustainable world (and two that are doing the opposite): 1. in the first six months of 2015, 70% was renewable.

Supply Chain 8

Supply Chain Apparel Energy Price 8

Harvard Business Review

FEBRUARY 17, 2016

This kind of innovation is almost a textbook example of frugal innovation. What’s more, many of the innovations originate in relatively poor, underdeveloped regions or are designed to serve low-income customers, which means that the innovators have no choice but to be frugal.

Cost 8

Cost Globalization Innovation Banking 8

Harvard Business Review

JULY 11, 2017

metros that increased their productivity, average wages, and standard of living from 2010 to 2015, only 11 metros achieved inclusive economic outcomes. EDENS, of which the latter is CEO, has led the revitalization of the 45-acre Union Market district in Northeast Washington, DC. The Union Market challenge. This needs to change.

Real Estate 11

Real Estate Development Long-term Short-term 11

Harvard Business Review

APRIL 19, 2016

becoming the second largest smartphone market in the world. billion in 2015. In 2015 alone the country attracted $9 billion in venture capital and was home to four “unicorns” — privately held ventures valued in excess of a billion dollars. Although only one-fifth of its 1.3 The evidence continues.

Price 8

Price Globalization Forrester Marketing 8

Harvard Business Review

NOVEMBER 5, 2018

When innovations threaten to disrupt an industry by replacing an old business model with a new one, incumbents need to invest in that model in order to survive. But what if an innovation poses a threat, and you can’t yet tell whether it has genuinely transformative potential? Fuse/Getty Images. These are rarely studied questions.

Company 8

Company Disruptive Innovation Decentralization Software 8

Harvard Business Review

AUGUST 11, 2016

Executive teams often struggle to land innovations that will significantly grow the business. A chronic problem is their emphasis on searching for breakthrough innovation — the creation of a truly new, highly valued product or service that could redefine their industry and lead to unprecedented revenue growth. Insight Center.

Customer Loyalty 8

Customer Loyalty Loyalty Innovation Health Care 8

Harvard Business Review

JANUARY 14, 2016

economy, according to white paper issued by 2015 Strategic Innovation Summit: Enabling Economies for the Future at Harvard University. About 30 percent of them are in wholesale or retail. Entrepreneurs creating gazelles pair fresh ideas with vision and know-how to innovate, launch concepts, and develop a viable business.

Company 8

Company Content White Paper Entrepreneur 8

Harvard Business Review

DECEMBER 7, 2018

Africa shows every sign of being the world’s next big growth market. It is home to more fast-growing economies than any other region, hundreds of successful big companies, and an urbanizing consumer market whose spending outstrips that of India. lucydphoto/Getty Images. billion by 2050. Further Reading. Add to Cart.

Brand 8

Brand Case Study Globalization Marketing 8

Harvard Business Review

JULY 11, 2016

A 2015 Nielsen Global Sustainability Report found that 43% of consumers say that a company’s commitment to social value “very heavily” or “heavily” influenced their purchase decisions. Take Humble Bundle , a leading online retailer of digital games and eBooks. In 2015, more than $10.5

Technology 8

Technology Price eBook Globalization 8

Harvard Business Review

NOVEMBER 21, 2018

First, they created a combination of breakthrough product innovation and breakthrough business model innovation— the definition of category creation. Second, Uber and Netflix appealed to a younger superconsumer before they entered the category, which caught the market leaders flat-footed. index funds).

Real Estate 8

Real Estate Rate of Return Finance Innovation 8

Harvard Business Review

OCTOBER 24, 2017

These have forced AirBnB, Tesla, and Uber to make costly concessions to their operating practices or to exit certain markets altogether. In early 2015 the government announced its intention to auction 450 beer licenses to grocery stores, citing Ontarian’s demands as the motivating factor. In the U.S.,

Licensing 8

Licensing Proposal Retail Long-term 8

Harvard Business Review

MARCH 14, 2016

As of February 2016, the top 10 unicorns for market capitalization are: Uber, Xiaomi, Airbnb, Palantir, Meituan-Dianping, Snapchat, Didi Kuaidi, Flipkart, and SpaceX. HelloFresh has also had impressive growth rates, with revenues reaching about $300 million in 2015, a huge increase from its $3 million in 2012. Financed by VC firms.

Company 8

Company Succession Analysis Entrepreneur 8

Harvard Business Review

FEBRUARY 16, 2018

While India remains a formidably challenging market, there are at least three reasons why global firms cannot overlook India without consequences. Similarly, when Renault entered India and introduced Kwid in 2015, Maruti and Hyundai had almost 70% of India’s large and fast-growing sub-compact car market.

Globalization 8

Globalization CAGR Class Marketing 8

Harvard Business Review

DECEMBER 15, 2016

For those who believe in the promise of open innovation, the 2009 startup Quirky was an exceptionally exciting company. Yet, in September 2015, Quirky went bankrupt. As proponents of open innovation, we have examined Quirky’s initial failure in great detail (the company relaunched earlier this year).

Case Study 8

Case Study Innovation Core Competence Business Model 8

Harvard Business Review

APRIL 15, 2015

The top 15% of private label shoppers across all food, drug, club, and mass channels account for 50-65% of private label sales for that particular retailer. But they’re not just important for private label sales — they also account for 40-55% of total sales for the retailer. To our surprise, we were wrong.

Price 8

Price Brand Retail Apparel 8

Harvard Business Review

MARCH 8, 2012

An Indian investment bank, Avendus, projects 376 million Indian Net users by 2015. Morgan Stanley projects that 3G penetration will reach 22 percent by 2015. As unit economics enable ever cheaper smart phones (the lowest price in the market is now $65), their penetration will rise. Bye-bye to the clunkier and more costly PC.

Venture Capitalist 12

Venture Capitalist Entrepreneur Conference Wireless 12

Harvard Business Review

JULY 19, 2017

Fundamentally, though, digital transformation is the result of enterprises seeking to adapt to the storm of new technology affecting markets and customers. Industries dominated by information-rich assets (think publishing and music) were swept up in the early wave of internet innovation. No industry is immune.

Technology 8

Technology Industry GDP Content 8

Harvard Business Review

OCTOBER 24, 2016

Innovation has the potential to transform the investment industry. Yet the world’s largest funds are closed off from these innovations. Research we have collected in recent months shows that pension funds, sovereign wealth funds, and endowments expect imminent breakthrough innovations in investment technology.

Operations 8

Operations Intangible Assets Venture Capitalist Hedge 8

Harvard Business Review

NOVEMBER 9, 2015

Let’s look closely at the 2015 top 10 brands in the U.S. The grocery retailer Publix is consistently praised by customers and industry insiders for its convenience, superior store design, consistent quality, and customer-service orientation. These are the 2015 top 10 disrupters in the U.S.: Threat of Disrupters.

Brand 8

Brand Customer Loyalty Loyalty Survey 8

Harvard Business Review

JUNE 17, 2016

In everything it does, the company pays as much attention to its growth engine — its ability to manage innovation and launch consistently valuable products — as in any particular garment or device it sells. Where are the markets with opportunities? With all this in place, Starbucks can move with assurance to expand.

Company 8

Company Engineering Apparel Survey 8

Harvard Business Review

JULY 12, 2017

We introduced the Digital Evolution Index in HBR in 2015 to trace the emergence of a “digital planet,” how physical interactions — in communications, social and political exchange, commerce, media and entertainment — are being displaced by digitally mediated ones. Digital players wield outsize market power.

Innovation 8

Innovation Policies Technology Politics 8

Harvard Business Review

APRIL 26, 2017

It’s been more than 25 years since Bill Gates dismissed retail banks as “dinosaurs,” but the statement may be as true today as it was then. The marketing, underwriting, and servicing of SME loans have largely taken a backseat. Other sectors of retail lending have not fared much better.

Banking 9

Banking Stage-Gate Credit Scoring Competitive Advantage 9

Harvard Business Review

SEPTEMBER 4, 2017

In the decade between 2005 and 2015, labor productivity in the US as measured by GDP per labor hour was less than 1% for 7 of the 10 years, according to the OECD. Managed by Q, a cleaning and office services company in New York City, decided to pay employees higher wages than the prevailing market rate. And wages are stagnant.

Human Capital 12

Human Capital Kaizen Agility Energy 12

Harvard Business Review

MARCH 8, 2016

politics is not merely the inevitable result of our free-market system; it is also a consequence of the choices our business leaders make. The $520 billion that companies spent on 2015 stock repurchases alone is enough to pay the average U.S. Nor are they entirely innocent. The growing economic inequality that polarizes U.S.

Politics 8

Politics Short-term Long-term Porter 8

Harvard Business Review

MARCH 25, 2016

Most advertising agencies with creative treatments and marketing campaigns. As an example, between 2008 and 2015, IBM organized its marketing under the shared purpose of “Building a Smarter Planet.” As an example, Nike has a mission “to bring inspiration and innovation to every athlete in the world.”

How To 8

How To Brand Retail PR 8

Harvard Business Review

MAY 16, 2018

Imagine, for example, being promised a culture of innovation only to have every new idea you put forward dismissed. Take outdoor apparel retailer Patagonia. They can benefit greatly from assessing the distance between their recruitment marketing and the actual employee experience. Let Your People Do the Talking.

Reputation 9

Reputation Brand Attrition How To 9

Harvard Business Review

JULY 5, 2016

” Vodaphone is considering moving its headquarters out of the UK and its CEO Vittorio Colao had told the BBC that a Brexit would preclude it from a giant new single market. billion in the rest of Europe over the period 2010-2015. The digital talent market in the UK is already tight. billion as compared to $4.4

Safe Harbor 8

Safe Harbor Industry Uncertainty Crisis 8

Harvard Business Review

JULY 28, 2016

Through Paypal, Nigerians spent $610 million via their mobile phones on international shopping in 2015, depriving local banks forex fees. To mitigate the lost revenue, banks are redoubling efforts in retail and corporate banking. Most still put marketing managers in nice cars to look for clients. Innovate ferociously.

Banking 8

Banking Industry Disintermediation Offshoring 8

Harvard Business Review

FEBRUARY 25, 2015

Like Silicon Valley, Singapore has strong research institutions and limited enforcement of noncompete clauses, a condition that academics now suggest can be a major driver of innovation. Like Israel, Singapore is small, with limited natural resources, which means economic growth requires innovative macroeconomic approaches.

Entrepreneur 8

Entrepreneur Incubator Venture Capitalist Innovation 8

Harvard Business Review

MAY 19, 2016

Back in the 1980s, a company could set itself apart through scale, being the largest company in a category provided leverage over costs, back office processes, distribution, and marketing effectiveness. Consider, for example, the way many credit cards are marketed. But in 2015, CostCo shifted its affiliation to Citigroup’s Visa.

IAM 8

IAM Productivity Products Company 8

Harvard Business Review

NOVEMBER 22, 2016

Jobvite’s Recruiter Nation Report also says that just 10% of recruiters anticipate automating some jobs in the next 2–3 years (compared to 2015’s 25%). will undoubtedly change the labor market, but in a way we can adapt to. We’ve seen it happen already across manufacturing, food service, and retail operations.

Technology 8

Technology Education Analysis McKinsey 8

Harvard Business Review

DECEMBER 28, 2017

This is promising for a market formerly dubbed the “breadbasket of Africa.” ” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

NOVEMBER 29, 2013

Moreover, the population is aging and the size of the labor force is set to plateau in 2016 (See “China’s Labor Market” chart below). This is the overarching goal of China’s 2010-2015 plan. Witness the rapid growth in US productivity levels in the 1990s and 2000s in sectors such as retailing.

GDP 9

GDP Supply Chain Globalization Technology 9