Harvard Business Review

MAY 30, 2016

Retail profits are plummeting. Sure enough, the Census Bureau just released data showing that online retail sales surged 15.2 percent between the first quarter of 2015 and the first quarter of 2016. But before you dump all of your retail stocks, there are more facts you should consider. Stores are closing.

Retail 8

Retail Real Estate B2B CFO 8

Harvard Business Review

MAY 28, 2018

When Naomi Simson founded RedBalloon, an online gift retailer that sells personal experiences, she was pioneering the category in Australia. By 2015, RedBalloon was delivering more than four million customers to businesses across Australia and New Zealand that offered “experiences.” Data-Driven Marketing.

Retail 8

Retail Audience Budgeting Advertising 8

Harvard Business Review

DECEMBER 19, 2017

According to the Guardian , approximately 45% of all fruits and vegetables, 35% of fish and seafood, 30% of cereals, and 20% of meat and dairy products are wasted by suppliers, retailers, and consumers every year. Before, retailers relied on intermediaries to move goods from the warehouse to the store. billion to 9.8

Retail 8

Retail Supply Chain Crisis Short-term 8

Harvard Business Review

JUNE 22, 2016

Big box retail stores are losing relevance, while e-commerce and specialty stores grow in appeal. As a result, big box retail must shift its strategy — from competing on access and selection to staging big experiences and providing big discounts. is over-retailed. Customers no longer want anything that is mass-marketed.

Retail 8

Retail Discount Reis Supply Chain 8

Strategy Driven

MAY 15, 2015

Widget manufacturing companies team with retail management experts to open a string of widget stores. Here are some examples of Joint-Venturing: Producers of energy create an independent drilling or marketing entity. Distribution centers and networks for retail products. Copyright 2007-2015 by StrategyDriven Enterprises, LLC.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Harvard Business Review

MARCH 21, 2018

That’s because the “loyalty era” of marketing, as we’ve known it, is waning. Yet, according to recent consumer research from Kantar Retail, 71% of consumers now claim that loyalty incentive-programs don’t make them loyal at all. CVS Pharmacy, the retail pharmacy of CVS Health, offers another example.

Loyalty 13

Loyalty Marketing Apparel Maslow 13

Strategy Driven

JUNE 18, 2015

While the retail industry crisis has been well-reported, particularly with respect to dwindling foot traffic to brick-and-mortar stores. Amid improved consumer confidence, with the April 2015 confidence index of 95.2 These disparities are also among the biggest misperceptions that both online and offline marketers hold.

Crisis 50

Crisis Strategy Brand Telemarketing 50

Steve Farber

SEPTEMBER 20, 2016

Here’s a sample of how bad things really are: The National Automobile Dealers Association’s 2015 Dealership Workforce Study (the most current study of its kind) found that car sales consultants had the highest turnover at 72 percent annually (non-luxury turnover was 80 percent, luxury turnover was 48 percent). How can they afford not to?

Automotive 40

Automotive Industry Sample Training 40

Steve Farber

MARCH 27, 2017

Researchers with Deloitte , for instance, found that “ mission-driven ” companies typically are first or second in their market segment, have 30 percent higher levels of innovation, and have 40 percent higher retention levels. And it needed all of the franchisees and their team members to buy into and live a shared culture.

Company 40

Company Mission Statement Market Segmentation Franchising 40

Harvard Business Review

OCTOBER 19, 2016

In 2015, for example, small food and beverage manufacturers drove nearly half of category growth , while the top 25 manufacturers could only take credit for 3%. For example, Breyers, the ice cream brand, recognized that the gelato market was booming, but that super-premium gelatos were selling for 2.5

Mass Marketing 8

Mass Marketing Marketing Price Brand 8

Harvard Business Review

DECEMBER 23, 2015

The year 2015 was a pivotal time when humanity turned more decisively toward building a thriving and sustainable world. Here are eight cross-cutting themes and stories from 2015 that are driving us toward a sustainable world (and two that are doing the opposite): 1. in the first six months of 2015, 70% was renewable.

Supply Chain 8

Supply Chain Apparel Energy Price 8

Harvard Business Review

NOVEMBER 28, 2013

By all measures, emerging markets are having a tough year. However, multinationals still expect their emerging market portfolios to deliver robust growth and increasing profits based on the memory of their performance in recent, more bullish years. Let’s see how this story is playing out in the different emerging market regions.

Marketing 8

Marketing GDP Automotive Supply Chain 8

Harvard Business Review

DECEMBER 12, 2012

China's luxury market — and the global phenomenon of " trading up " — are well known. Yet when China's consumer markets recently experienced short terms blips, several doubters promptly questioned the pace of their long term growth. And the jewelry market is led by Tiffany & Co. But times are changing.

Marketing 8

Marketing Apparel Short-term Brand 8

Harvard Business Review

JULY 28, 2016

million Series D in November 2015 — Dollar Shave Club had been valued at $630 million, according to Pitchbook. While Dollar Shave Club represents a growing share of the razorblades market, it is still tiny, it operates with low margins, is made up of an irreverent albeit engineering-savvy team – and is, as yet, unprofitable.

Business Model 8

Business Model Retail Brand Henderson 8

Harvard Business Review

OCTOBER 24, 2017

These have forced AirBnB, Tesla, and Uber to make costly concessions to their operating practices or to exit certain markets altogether. In early 2015 the government announced its intention to auction 450 beer licenses to grocery stores, citing Ontarian’s demands as the motivating factor. In the U.S.,

Licensing 9

Licensing Proposal Retail Long-term 9

Harvard Business Review

NOVEMBER 27, 2015

The top 10 companies in the Global Empathy Index 2015 increased in value more than twice as much as the bottom 10 and generated 50% more earnings. The Most (and Least) Empathetic Companies, 2015. Online Retail. Whole Foods Market. compared to weighted average of 5.2% of all the companies in the index). Alibaba Group.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

JULY 11, 2017

metros that increased their productivity, average wages, and standard of living from 2010 to 2015, only 11 metros achieved inclusive economic outcomes. EDENS, of which the latter is CEO, has led the revitalization of the 45-acre Union Market district in Northeast Washington, DC. The Union Market challenge. This needs to change.

Real Estate 12

Real Estate Development Long-term Short-term 12

Harvard Business Review

SEPTEMBER 20, 2016

In 2011, we published an article in HBR examining the surprisingly rapid growth of African economies and consumer markets. a year between 2010 and 2015, considerably slower than the 5.4% from 2010 to 2015, compared with 4.1% trillion in 2015 to $3.5 from 2000 to 2010. between 2000 and 2010. trillion by 2025. trillion.

Globalization 8

Globalization Long-term GDP Marketing 8

Harvard Business Review

SEPTEMBER 12, 2017

Now Amazon can supplement that knowledge with direct, proprietary insights about the offline retail world. What Amazon will now study in the brick-and-mortar world – and more importantly, what it learns and how it applies the insights – can transform consumer retail in the United States. Changing price perception.

Price 8

Price Retail Competitive Advantage Long-term 8

Harvard Business Review

FEBRUARY 5, 2016

The past year has been difficult for many markets in Sub-Saharan Africa (SSA). While SSA was predicted to grow above 5% year-over-year in 2015 at the beginning of the year, actual GDP growth is more likely to come in at around 3–4% year-over-year. Growth in 2016 is unlikely to be much higher.

GDP 8

GDP Politics Marketing Bottom-up 8

Harvard Business Review

JULY 13, 2015

Prime is the lynchpin of Amazon’s plan to rub out brick and mortar retailers. With “free” expedited shipping, the goal of Prime is unabashedly clear: make Amazon the first-choice retail product provider for consumers. Amazon emerged a clear victor in that virtual retail grab.

Retail 8

Retail Price Forrester Discount 8

Harvard Business Review

APRIL 17, 2017

In 2015, around 40% of new PV installations were accompanied by a battery. Around the world in 2015, additions of renewable power capacity outpaced other forms of electricity generation —coal, gas, oil, and nuclear—combined. Thus markets entering “Energiewende 3.0” For example, in Germany, more than 1.5

Energy 9

Energy Decentralization Industry Power 9

Harvard Business Review

MARCH 8, 2012

An Indian investment bank, Avendus, projects 376 million Indian Net users by 2015. Morgan Stanley projects that 3G penetration will reach 22 percent by 2015. As unit economics enable ever cheaper smart phones (the lowest price in the market is now $65), their penetration will rise. Bye-bye to the clunkier and more costly PC.

Venture Capitalist 13

Venture Capitalist Entrepreneur Conference Wireless 13

Harvard Business Review

MAY 23, 2016

In 2015, 2/3 of U.S. Yet on the other side, as an online marketing executive, my job has never been more challenging. I currently lead E-Commerce and Digital Marketing at Journelle.com, a startup luxury lingerie retailer. The volume is bigger than any marketer can dream. If I try to do both, how do I pull that off?

Loyalty 8

Loyalty Price Retail Brand 8

Harvard Business Review

DECEMBER 8, 2015

But with all the options available to today’s digital marketer it’s important not to lose sight of one important limiting factor, especially in emerging markets: the cost of mobile data. The cost of this data limits what marketers can do, especially in emerging markets.

Advertising 8

Advertising Brand Marketing Cost 8

Harvard Business Review

APRIL 26, 2017

It’s been more than 25 years since Bill Gates dismissed retail banks as “dinosaurs,” but the statement may be as true today as it was then. The marketing, underwriting, and servicing of SME loans have largely taken a backseat. Other sectors of retail lending have not fared much better.

Banking 10

Banking Stage-Gate Credit Scoring Competitive Advantage 10

Harvard Business Review

APRIL 15, 2015

The top 15% of private label shoppers across all food, drug, club, and mass channels account for 50-65% of private label sales for that particular retailer. But they’re not just important for private label sales — they also account for 40-55% of total sales for the retailer. To our surprise, we were wrong.

Price 8

Price Brand Retail Apparel 8

Harvard Business Review

AUGUST 30, 2016

Measuring Marketing Insights. Brick-and-mortar retailers who found it hard to compete on price or variety highlighted that customers could immediately pick up products in their stores instead of waiting for days. To stay competitive, Amazon launched free same-day delivery for its Prime members in 2015. ” Insight Center.

Advertising 8

Advertising Retail Content Brand 8

Harvard Business Review

JULY 11, 2016

A 2015 Nielsen Global Sustainability Report found that 43% of consumers say that a company’s commitment to social value “very heavily” or “heavily” influenced their purchase decisions. Take Humble Bundle , a leading online retailer of digital games and eBooks. In 2015, more than $10.5

Technology 8

Technology Price eBook Globalization 8

Harvard Business Review

DECEMBER 1, 2016

The top 10 companies in the Global Empathy Index 2015 increased in value more than twice as much as the bottom 10, and generated 50% more earnings (defined by market capitalization). This is evidenced by the drop in Deutsche Bank from 40th in 2015 to 110th this year and by Wells Fargo plummeting from 20th to 130th.

Company 8

Company Ethics Automotive Metrics 8

Harvard Business Review

AUGUST 11, 2016

Measuring Marketing Insights. Likewise, in the retail pharmacy industry, CVS Health has embarked on a health initiatives strategy by adding new elements of value for consumers, including providing access, saving time, wellness, and therapeutic value. Insight Center. Sponsored by Google Analytics 360 Suite. Turning data into action.

Customer Loyalty 8

Customer Loyalty Loyalty Innovation Health Care 8

Harvard Business Review

JULY 19, 2017

Fundamentally, though, digital transformation is the result of enterprises seeking to adapt to the storm of new technology affecting markets and customers. The subsequent mobile revolution created challenges for retailers who found customers flocking to online alternatives. How can companies thrive on these changes?

Technology 8

Technology Industry GDP Content 8

Harvard Business Review

NOVEMBER 5, 2018

electric utilities during 2008-2015—a period in which the decentralized model was in its uncertain, nascent phase. their production capacity, which obviously varied considerably) and the competitive intensity of their markets (which ranged from perfect competition to near monopoly, because of regulatory differences between states).

Company 8

Company Disruptive Innovation Decentralization Software 8

Harvard Business Review

MAY 16, 2018

Take outdoor apparel retailer Patagonia. Patagonia’s clear articulation of what the company stands for enables a strong fit between employer and employee, resulting in just a 6% voluntary turnover rate among full-time employees (compare this with the retail industry average of 35%). Let Your People Do the Talking.

Reputation 10

Reputation Brand Attrition How To 10

Harvard Business Review

MARCH 23, 2016

Investors also did well: A $100 investment in Ruger in late 2010 was worth $443 in late 2015, while the equivalent investment in the S&P 500 yielded only $163 over that time frame. Remington sells to both federally licensed wholesalers and directly to some federally licensed retailers (Walmart being its largest retail account).

Licensing 8

Licensing Drucker Retail Technology 8

Harvard Business Review

FEBRUARY 8, 2017

The middle class, long the bread and butter of consumer companies of all kinds, is shrinking as a percentage of the population in mature markets. And in emerging markets, where many consumer companies have been laying their bets for the future, growth has started to slow. In emerging markets, that number is even higher, at 90%.

Maturity 8

Maturity Advertising Marketing Insurance 8

Harvard Business Review

MAY 19, 2016

Back in the 1980s, a company could set itself apart through scale, being the largest company in a category provided leverage over costs, back office processes, distribution, and marketing effectiveness. Consider, for example, the way many credit cards are marketed. But in 2015, CostCo shifted its affiliation to Citigroup’s Visa.

IAM 9

IAM Productivity Products Company 9