Harvard Business Review

DECEMBER 8, 2015

” In order to chart the best way forward, you must understand emerging trends: what they are, what they aren’t, and how they operate. My 2016 trends offer early warnings and opportunities for managers in all industries. Here are eight to note for 2016. Expect to hear more about “glitches” in 2016.

Trends 8

Trends Film Technology Software 8

Harvard Business Review

MARCH 8, 2017

Of course, the internet has since become a major influence on our lives, from how we buy goods and services, to the ways we socialize with friends, to the Arab Spring, to the 2016 U.S. presidential election. We may be seeing a similar trend for blockchain technology.

Banking 21

Banking Media Decentralization Technology 21

Harvard Business Review

OCTOBER 24, 2016

In September 2016 we undertook a survey of nearly 300 endowment and foundation managers. Large investors rely on an assortment of intermediaries to help them with their investment activities, including asset managers, such as hedge funds, investment banks, and consultants. But right now that’s not happening.

Operations 8

Operations Intangible Assets Venture Capitalist Hedge 8

Harvard Business Review

MAY 25, 2017

On November 9, 2016, the shareholders of Australia’s largest company, and the world’s tenth-largest bank , revolted. Other firms have ventured down this path, including the conglomerate Wesfarmers , with its 200,000-plus staff, and the global hospital operator Ramsay Health Care.

TSR 10

TSR Banking Committee Incentives 10

Harvard Business Review

SEPTEMBER 14, 2018

Ever since the forced bankruptcy of the investment bank Lehman Brothers triggered the financial crisis 10 years ago, regulators, risk managers, and central bankers around the globe have focused on shoring up banks’ ability to withstand financial shocks. Peter Dazeley/Getty Images.

Crisis 11

Crisis Banking System Cooper 11

Strategy Driven

NOVEMBER 24, 2016

that operates consensually to create and maintain our Status Quo; it resides in our unconscious and defines our Status Quo. using appointments as a sales tool), we designed questions to immediately facilitate discovery of need, taking into account most small businesses already have a banking relationship. Consider leaving a comment!

Resistance 50

Resistance System Servant Leader Banking 50

Harvard Business Review

MAY 17, 2017

For example, to determine whether someone should be locked out of an online bank account, some banks’ cybersecurity systems are starting to use artificially intelligent technology to compare how a person normally types or uses their computer mouse. Such practices need to become standard operating procedure across all industries.

System 9

System Decentralization Information Technology Banking 9

Harvard Business Review

MAY 5, 2016

The economy still hasn’t received a boost from sanctions relief, and many big banks that left the country have not returned. and European companies restricting their presence in Iran or exiting the market altogether — and they continue to dampen foreign direct investment prospects in 2016. However, remaining U.S.

Tourism 8

Tourism Banking Due Diligence Hotels 8

Harvard Business Review

SEPTEMBER 21, 2018

This isn’t all that surprising given the level of innovation activity in these sectors, but directors operating in similarly disrupted sectors should take note. Just over one-fifth (22%) of boards operating in the IT and telecom industry sought tech expertise when filling their most recent board seat, higher than in any other industry.

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

NOVEMBER 30, 2017

According to a 2016 report on mobile security by Intertrust, the cost of mobile app hacks and breaches will reach $1.5 We all feel safer when our bank or email provider sends us a text message with a secure verification code when we’re logging in. Keep your operating system up-to-date, and back up your phone regularly.

Software 8

Software Download Banking Travel 8

Harvard Business Review

SEPTEMBER 23, 2016

In fact, one of the keys to creating a successful online business in 2016 was to “ show people your site is secure and trustworthy.” Fast forward to 2016, and one can see Amazon using programs that were initially designed for marketing purposes to enhance security. 1-Click and Amazon Prime are two examples.

Marketing 8

Marketing Customer Intimacy CIO Technology 8

Harvard Business Review

MAY 31, 2018

In 2016, socially responsible investing made up more than one out of every four invested dollars under professional management. “To prosper over time,” he argued, “companies must benefit all of their stakeholders, including shareholders, employees, customers, and the communities in which they operate.”

Company 11

Company Decentralization Long-term Operations 11

Harvard Business Review

SEPTEMBER 16, 2016

In the same way that banks must constantly balance assets and liabilities, data-laden firms need to move from cyber-defense and fire-fighting toward more proactive management of what could prove to be their most important asset. This means determining not only what EvD means today, but what it will mean for the firm in the future.

Intangible Assets 8

Intangible Assets Intellectual Capital Corporate Accountability Activity Based Costing 8

Harvard Business Review

FEBRUARY 26, 2018

Similarly, Microsoft paid $26 billion for loss-making LinkedIn in 2016, and Facebook paid $19 billion for WhatsApp in 2014 when it had no revenues or profits. The balance sheet has also become less useful for banks’ lending decisions because banks rely on asset coverage to calculate their security.

Company 8

Company Intangible Assets Depreciation IPO 8

Harvard Business Review

AUGUST 28, 2018

Finally, in 2016, it took a new tack. They had to work in sequence, meaning they had to streamline the operation first — before they could launch their new growth effort. The underlying trouble had been McDonald’s working from an inside-out perspective: what fit with its current infrastructure and operations.

Productivity 8

Productivity Products Decentralization Resistance 8

Harvard Business Review

FEBRUARY 17, 2016

This frugal solution is built around affordable and easy-to-use medical devices that can be operated by nurses in rural clinics. In Kenya, half of the population uses M-PESA , a mobile payments solution that doesn’t require a bank account. Yet, over 5 billion people worldwide don’t have internet access.

Cost 8

Cost Globalization Innovation Banking 8

Harvard Business Review

FEBRUARY 5, 2016

Growth in 2016 is unlikely to be much higher. Nestlé announced plans to cut its staff in some central African countries, while Barclays’s new CEO is considering selling off the bank’s Africa assets. Companies that already have a presence in the region will have to focus their strategies rather than retrench altogether.

GDP 8

GDP Politics Marketing Bottom-up 8

Harvard Business Review

NOVEMBER 16, 2018

Yet, according to the World Bank , roughly one-third of firms around the world use kickbacks, paying an estimated total of $400 billion a year. Since 2006, hundreds of companies — including global brands like Novartis , Hewlett-Packard , and Rolls Royce — have reached settlements with U.S.

Management 11

Management Ethics Cost Bureaucracy 11

Harvard Business Review

JULY 26, 2018

On March 25 mighty Uber bowed out of Southeast Asia by selling its operation in several countries to local rival Grab. In 2016 the company sold its China operation to Didi Chuxing because of the fierce competitiveness of the local player. We respect the hyper-local culture in places we operate,” Tan said.

Transportation 10

Transportation Health Care Venture Capitalist Advertising 10

Harvard Business Review

OCTOBER 1, 2018

On top of that, being able to cut intermediaries and connect directly the banks of both ends of each transaction can avoid most cross-border fees. In 2016, Google is reported to have generated an average of $73 per active user via ads. There are implications for marketers and advertisers as well. in the next years.

Marketing 11

Marketing Advertising Technology Content 11

Harvard Business Review

JANUARY 29, 2018

For the latter, we measured incumbents’ operational efficiency, commitment to innovation, and defenses against attack. There were more than 5,000 craft breweries in the United States alone in 2016, compared with 1,400 a decade ago, according to Statista.

Industry 8

Industry Fixed Assets Retail Market Penetration 8

Harvard Business Review

DECEMBER 7, 2017

In another example, GSMA, the trade body representing mobile operators, has developed a framework to collaborate in maximizing their contribution towards the SDGs, in particular improving infrastructure, reducing poverty, providing quality education, and acting on climate.

Supply Chain 8

Supply Chain Asset Management Chemicals Long-term 8

Harvard Business Review

MARCH 16, 2016

To deflect attention from these challenges, the Cuban government has introduced various distortions into the country’s official economic statistics , which are used largely unaltered by entities such as the World Bank and CEPAL. This is why U.S. Forecasting Cuba’s Future.

GDP 8

GDP Telecommunications Scenario Planning Travel 8

Harvard Business Review

SEPTEMBER 19, 2018

As banks rush to digitize their operations , many have found that closing their local branches can help maintain a high return on an otherwise pricy transformation. European banks, for example, closed over 9,000 branches in 2016, which represents a 4.6% Veronica Grech/Getty Images. reduction in a single year.

Banking 8

Banking Entrepreneur Finance Intangible Assets 8

Harvard Business Review

OCTOBER 9, 2018

This complex care hospitalist model — which launched in July 2016 —has four fundamental, replicable components. (Commonwealth Care Alliance offers health plans to individuals who are dually eligible for Medicare and Medicaid and serves patients who are significantly more medically and socially complex than the average population.)

Cost 8

Cost Management Health Care Training 8

Harvard Business Review

AUGUST 2, 2018

” Even if you cannot change your circumstances, “you might be able to change the microenvironment in which you operate.” Earlier in his career he was an attorney in a private practice; later he was an in-house corporate lawyer for a bank and then a director of large consulting firm. It was held last August.

Career 15

Career How To Learning-by-Doing Constraint 15

Skip Prichard

MARCH 3, 2021

We view control over our time as more important than “lots of money in the bank” as a sign of success. When we first went down this path, looking at the first data points back in 2016, we had a rather simplistic view of what this shift meant. Look at how he stepped in front of the cameras during Deltas infamous IT outage in 2016.

Brand 119

Brand Storytelling Trends Content 119

Harvard Business Review

SEPTEMBER 25, 2017

It has been 10 years since the global financial crisis, and the fall-out continues in the industry that was at its epicenter: banking. There has been a truly dramatic retrenchment from foreign markets, making banking a rare case of an industry becoming less, rather than more, global. For some banks, the answer is simply: Yes.

Banking 8

Banking McKinsey Finance Globalization 8

Harvard Business Review

JUNE 17, 2016

Should banks agree to pay Apple 15 basis points per transaction for allowing their customers to use their debit and credit cards with the new service? It provided an organizing framework for collecting empirical evidence on how successful platforms operated and why some matchmaker pioneers succeeded and most didn’t.

Retail 8

Retail Business Model Press Release Strategy 8

Harvard Business Review

JUNE 1, 2017

In 2015 over 113 million Americans health records were exposed, and in 2016 the number was over 16 million, according to reports submitted to the U.S. That reality was made painfully clear in mid-May, when a cyberattacker using WannaCry ransomware crippled health care institutions and many other kinds of organizations around the world.

Health Care 8

Health Care Supply Chain Insurance Risk Management 8

Harvard Business Review

APRIL 5, 2018

Back east, established firms worked with big banks to launch new enterprises. With more than $64 billion worth sold in 2016, it looked like a great opportunity. In the Bay Area, however, small venture capitalists, many of whom were ex-engineers themselves, invested in entrepreneurs.

Technology 8

Technology Venture Funding Venture Capitalist Entrepreneur 8

Harvard Business Review

OCTOBER 10, 2018

The consumer banking industry is notoriously difficult to enter, not least because most customers rarely switch banks. In some countries, people change spouses more often than they change banks. It has now become the largest bank in the country. These areas were underserved by the traditional banks.

Banking 8

Banking Industry Bottom-up Resistance 8

Joseph Lalonde

MARCH 14, 2018

Back in January 2016, I had 45 meetings in the month of January. Which leads me to this conclusion; one of the healthiest habits you can operate in is healthy thinking! This has been the biggest contributor to how I operate now. Your leadership is like a bank account. What is that!?” As a man thinketh, right?

Succession 316

Succession Self-aware Learning-by-Doing Follow-up 316

Harvard Business Review

NOVEMBER 8, 2017

On November 8, 2016, India’s government did something that had no other government had attempted before at the same scale: it decided to remove 86% of the country’s currency notes by value from circulation. Since then, the government has created more than 300 million new, no-frills bank accounts.

Banking 15

Banking Long-term Short-term System 15

Harvard Business Review

SEPTEMBER 13, 2018

A 2016 HBR Analytics survey of 385 managers revealed that most executives were frustrated with planning because they believed that speed was important and that plans frequently changed anyway. Consider the Dutch financial services firm ING Bank. But executives are wary of planning because it feels rigid, slow, and bureaucratic.

Agility 15

Agility Planning Fayol Strategic Planning 15

Harvard Business Review

MARCH 16, 2017

On a website, in a nightclub, at an airport, or in front of a bank counter, everyone wants us to prove that we are who we say we are. Ninety percent of businesses responding to the International Chamber of Commerce’s 2016 Global Survey on Trade Finance pointed to anti-money laundering as the most significant impediment to trade.

Document 11

Document Decentralization Banking Insurance 11

Harvard Business Review

APRIL 22, 2016

The car’s interior was cramped and uncomfortable, and the steering wheel–mounted gearbox required exceptional dexterity to operate. For example, Accenture’s 2016 Digital Consumer Survey found that “60% of smartphone owners are dissatisfied with their connectivity and experience and would switch providers.”

Airlines 8

Airlines Insurance Industry Survey 8