Remove 2018 Remove Metrics Remove Operations Remove Products
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Office Productivity Falls In The Afternoon

The Horizons Tracker

A study conducted at the Texas A&M School of Public Health utilized an innovative data collection approach to examine the productivity patterns of office workers. The research focused on 789 in-office employees at a prominent energy company in Texas and spanned a two-year period from January 1, 2017, to December 31, 2018.

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How To Improve Customer Satisfaction

Strategy Driven

Send out surveys, pick up the phone or meet one on one and confront them about what it is they do and don’t like about how your business operates. The only way to improve is to set goals and define metrics and then be diligent about observing how you’re performing and making changes where necessary. Conclusion. All rights reserved.

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A Blueprint for Digital Companies’ Financial Reporting

Harvard Business Review

On June 25, 2018, Facebook lost market capitalization of more than $100 billion in just two hours of trading after it announced its quarterly performance, despite exceeding analysts’ earnings forecasts. The level and trend of a company’s top-line metric is an advance indicator of the success of its business model.

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Health Care Providers Must Stop Wasting Patients’ Time

Harvard Business Review

Like many patients, Jess felt her providers were delivering very little quality of care when defined by the one metric that mattered most to her: time. While Jess didn’t get her care at Kaiser Permanente, we are working to improve on this metric. By the end of 2018 it will be 50%.

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Why There’s No Such Thing as a Corporate Entrepreneur

Harvard Business Review

Real entrepreneurs constantly worry about things that could prove fatal to their company: cash crunches, technical problems with the product, the emergence of a well-funded rival. That’s not true of public companies, where quarterly metrics are scrutinized by analysts, and activist investors can buy up large stakes and push for change.

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How to Set More-Realistic Growth Targets

Harvard Business Review

Let’s take the example of one large company we worked with, which posited that it needed $250 million in new revenue from innovative new products in five years. Scouting options have low technical but high market uncertainty, in which the major task is finding product/market fit to extend the reach of an existing capability.

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Why You Should Consider SharePoint as a Business Technology Solution, part 2

Strategy Driven

Resources, time and effort are saved with SharePoint’s collaboration and productivity capabilities, which allow companies to focus more on higher business priorities. While there are many tools associated with SharePoint, the following generally feature the most easy to understand applications for business operations: CRM Tools.